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IT STATEWIDE SENIOR ANALYST 1 (AppDM LDH POS# 50683878)

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IT STATEWIDE SENIOR ANALYST 1 (AppDM LDH POS# 50683878)

Salary

$5,845.00 - $10,521.00 Monthly

Location

Baton Rouge, LA

Job Type

Promotion

Job Number

OTS 102825 ERG

Department

Division of Administration-Office of Technology Services

Opening Date

10/28/2025

Closing Date

11/7/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-317. This position is located in the Applications and Data Management Section. Req. 214268

The Office of Technology Services (OTS) aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within the Executive Branch Departments. The Office of Technology Services will work to increase the return on the State’s investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

This Lead Analyst position is in the Office of Technology Services (OTS), Application and Data Management (AppDM) Health cluster. This position receives direction from the IT Statewide Director 2 while working closely with AppDM Technical staff, LDH program subject matter experts and other OTS verticals

The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

+ Overseeing the state’s capital construction program

+ Working to provide state and federal grants for community development

+ Development of the state budget

+ Providing technology services

+ Giving agencies guidance in the state purchasing and contracting process as they seek goods and services

+ Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Minimum Qualifications

Seven years of experience in information technology, project management, business analysis or administrative services; OR

Six years of full-time work experience in any field plus five years of experience in information technology, project management, business analysis or administrative services; OR

An associate's degree in information technology plus five years of experience in information technology, project management, business analysis or administrative services; OR

A bachelor's degree plus five years of experience in information technology, project management, business analysis or administrative services; OR

A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology, project management, business analysis or administrative services; OR

A master’s degree plus four years of experience in information technology, project management, business analysis or administrative services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=174370) .

Job Duties and Other Information

Job Duties:

Identifies and implements process improvements contributing to the overall efficiency of AppDM Health operations. Analyzes existing workflows, develops new procedures, and documents these changes to ensure compliance and facilitate training. Provides expert assistance to state agencies and departments in the resolution of mission critical business and/or technical problems. Initiates and promotes reporting solutions to agency leadership. Directs/assists in the preparation of highly complex specialized reports. Participates in enhancement/defect design review committees and Quality Assurance teams for mission critical projects to ensure best practices and standard operating procedures are maintained. Facilitates collaborative application design focusing on the sharing of data across OTS-developed statewide and agency specific systems. Directs the analysis of requested changes and enhancements to complex integrated statewide systems.

Manages and resolves complex issues demanding advanced problem-solving skills and the ability to navigate challenging situations effectively. Facilitates collaboration across multiple OTS divisions, LDH departments and stakeholders, further emphasizing the complexity involved. Responsible for escalation and resolution for complex issues across all agencies the AppDM Health cluster supports. Identifies, researches and assists in resolving issues resulting from data exchange processes for mission critical programs; coordinates and consults with other IT professionals and agency stakeholders. Provides advice, assistance, and guidance to other IT professionals in area of expertise. Leads cross-agency user steering committee to address issues and gather feedback for enhancements of statewide scope. Reviews latest enhancements released for the statewide system platform, assesses value to the user community, and determines viability of incorporation in conjunction with application developers. Provides recommendations as to a proposed timeline of implementation and may coordinate related user training.

Participates in the requisition and selection of new staff. Mentors and trains new staff to uphold OTS standards. Assists in cross training other IT professionals by providing guidance and knowledge transfer in area of expertise. Submits staff access requests in order to maintain security and efficiency within AppDM Health operations.

Assists in the preparation of AppDM Health strategic plans, operational plans, and performance indicators; makes recommendations for long-range system plans. Prepares business requirements for professional service contracts with vendors to support, enhance or maintain mission critical statewide system software. Reviews and evaluates the potential impact of new and emerging technologies on mission critical projects and/or systems; this may include providing recommendations on software products, tools, and training courses, as well as developing specifications for RFPs and negotiating with vendors as needed. Evaluates the impact of new legislation, rules, regulations, and policies on the organization and statewide systems. Maintains a satisfactory audit posture by ensuring specifications are clearly defined and associated testing is properly documented. When necessary, provides recommendations to improve compliance.

Performs all other tasks, special projects, analysis, studies, and plans as directed.

Position-Specific Details:

Appointment Type: This vacancy will be filled by promotion of a current permanent status Office of Technology Services employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion.

Louisiana is a "State as a Model Employer" for People with Disabilities.

Substitution: Applicants who do not meet the minimum education or experience qualification may receive experience credit from Civil Service approved certifications for up to two years of experience, which may substitute for the bachelor's degree. Please see list of approved Certifications for Substitutions at https://www.doa.la.gov/doa/ots/careers/certifications-for-substitutions/ .

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.

For further information about this posting, please contact:

Erica R. Gay

HR Specialist

Division of Administration/Office of Human Resources

Email: [email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Are you a current permanent Office of Technology Services employee?

+ Yes

+ No

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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