• Jira Optimization Lead

    Insight Global (Camden, NJ)


    Job Description

    We’re seeking a JIRA Optimization Lead to enhance how JIRA is structured, utilized, and reported across multiple projects. This role is key to transforming JIRA into a centralized, reliable source of truth for project tracking, forecasting, and planning—eliminating the need for external tools like Excel. The ideal candidate will lead efforts to clean up legacy projects, streamline workflows, and establish best practices for sprint and release planning. They will collaborate closely with PMs, BAs, BSAs, and QA teams to ensure JIRA supports sound decision-making and real-time visibility into project status. Training and enablement will be essential as the team transitions to using JIRA as its sole tracking and planning tool.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    5+ years of hands-on experience with JIRA administration

     

    Proven success optimizing JIRA in large-scale, multi-project environments

     

    Strong understanding of JIRA workflows, schemes, permissions, and custom fields

     

    Strong understanding of Agile and Waterfall methodologies

     

    Expertise in JIRA workflows, dashboards and reporting tools