"Alerted.org

Details

**Open Date** 10/29/2025

**Requisition Number** PRN16496N

**Job Title** UU Student - Computer

**Working Title** UU Student - Computer

**Career Progression Track** SJ

Track Level

**FLSA Code** Nonexempt

**Patient Sensitive Job Code?** No

**Type** Non Benefited Staff / Student

**Temporary?** Yes

**Standard Hours per Week** 20

**Full Time or Part Time?** Part Time

**Shift** Day

Work Schedule Summary

Availability to work 20 hours Monday through Friday 8-5pm (work around classes, etc.)

The position begins with work study funds; Spring Semester (January 5th) with the possibility of starting earlier. All work is done in office.

**Is this a work study job?** Yes

**VP Area** U of U Health - Academics

**Department** 00983 - CON INFORMATION TECHNOLOGY SVC

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** $14.00/hr

**Close Date** 01/29/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

Join the SYSTECH operations team and gain hands-on experience supporting the College’s technology infrastructure. As a Student Computer Operator, you’ll assist faculty and staff with computer and AV technology, contribute to IT projects, and build real-world skills in a collaborative environment. This is an excellent opportunity for students interested in IT, systems administration, or technical support to build practical experience—even if the pay is modest, the learning and exposure are substantial. **What You’ll Gain** Real-world experience in IT operations and customer support Exposure to ticketing systems, AV troubleshooting, and inventory workflows Technical writing and documentation skills Opportunities to collaborate with experienced IT professionals Development of problem-solving and communication skills A strong foundation for future roles in IT or systems administration **Student must have WORK STUDY funding available, check with the Financial Aid Office if you’re unsure.**

Responsibilities

* Provide help desk-style support via Zoom and in person

* Assist users with specialized software and AV setups

* Create documentation, reports, and how-to guides

* Escalate technical issues to appropriate teams

* Monitor and troubleshoot classroom and AV technology

* Process IT inventory and deploy equipment

* Participate in other IT projects as assigned

Minimum Qualifications

Preferences

Preferred but NOT required:

* Experience with AV equipment and video conferencing

* Experience with telephone customer service (e.g. information services, help desk, customer support).

* Windows 10/11 and Mac OS experience

* Interpersonal communication and troubleshooting skills

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.