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Program Coordinator

Hillcrest Family Services

1 Positions

ID: 554118735

Posted On 10/10/2025

Job Overview

Responsibilities

The **Project Coordinator** for the Hepatitis C Grant is responsible for day-to-day management and operational coordination of the Hepatitis C Elimination Initiative Pilot at Hillcrest Family Services. This position plays a key leadership role in implementing integrated behavioral health and infectious disease services – focusing on same-day HCV/HIV testing, care coordination, and linkage to treatment for individuals with or at risk of Hepatitis C, Substance Use Disorder (SUD), Serious Mental Illness (SMI), and homelessness. Working closely with the Project Director and Nurse Care Manager, the Project Coordinator ensures effective service delivery, staff supervision, compliance with SAMHSA requirements, data reporting, and partnership engagement to achieve the program’s goal of eliminating HCV among high-risk populations. Additional responsibilities include:

+ OverseedailyoperationsoftheHCVEliminationPilotProgramandsuperviseassignedstaff.

+ EnsuretimelyimplementationofrequiredactivitiesunderSAMHSA’sfiveservicedomains:OutreachandPrevention, Same-Day Screening, Testing and Treatment Initiation, Ongoing Treatment, Peer Support and Care Coordination, and Evaluation and Reporting.

+ Coordinateprogramworkflowstosupportlow-barrieraccesstointegratedbehavioralhealth,SUD,andinfectious disease services.

+ MaintaincompliancewithSAMHSAguidelines,datacollectionstandards,andExecutiveOrders.

+ Buildandsustainpartnershipswithcommunityorganizations,publichealthdepartments,medicalproviders,housing agencies, and Ryan White HIV/AIDS Program (RWHAP) partners.

+ Supportoutreachandpreventioncampaignsfocusedonreducingstigma,increasingawarenessofHCVandSUB, and promoting harm reduction strategies.

+ Coordinatecommunity-basedevents,mobileoutreach,andeducationaleffortstargetingat-riskpopulations.

+ CollaboratewiththeNurseCareManagerandPeerSupportstafftoensureclientsreceivethesame-dayscreening, facilitated referrals, and follow-up care.

+ Supportlinkagetohousing,transportation,vocational,andbenefitservicesaspartofholisticcarecoordination.

+ Ensureaccurateandtimelydocumentationofclientencounters,testresults,andfollow-upoutcomes.

+ MonitorprogrammetricsandoutcomedatausingSAMHSA’sSPARSandorganizationalEHRsystems.

+ AssistwithquarterlyperformancereportingandannualprogrammaticprogressreportstoSAMHSA.

+ ParticipateinSAMHSA’scross-siteevaluationandlearningcollaborativestosharebestpracticesandprogram insights.

+ Develop,implement,andupdateoperationalprocedurestoensurecompliancewithfederalandstatestandards.

+ Maintainaccurateprogramdocumentation,includingconsentforms,MOUs,datacollectiontools,andperformance measures.

+ Assistinbudgettrackingandreporting,ensuringefficientandcompliantuseoffederalgrantfunds.

+ UpholdconfidentialitystandardsinaccordancewithHIPAAandorganizationalpolicies.

+ Otherdutiesasassigned.

Requirements

Education

+ Bachelor’sdegreeinPublicHealth,SocialWork,Nursing,Psychology,Healthcare Administration,orrelatedfieldrequired.

+ Master’sdegreepreferred.

Experience:

+ Minimumof3years’experienceinprogramcoordination,healthcareoperations,or behavioral health.

+ PriorexperiencewithSAMHSA-fundedorHRSA/RyanWhiteprogramspreferred.

+ Experienceincoalitionbuildingandcommunityoutreachpreferred.

Knowledge/Skills:

+ DemonstratedknowledgeofHCV,HIV,SUD,and/ormentalhealthservicesand community-based healthcare models.

+ Experiencewithfederalgrantadministration,datacollection,andperformance reporting preferred.

+ Strongskillsincollaboration,communication,problem-solving,andproject management.

+ ProficiencyinMicrosoftOfficeSuite,EHRsystems,anddatabasemanagement.

+ Commitmenttoharmreduction,trauma-informedcare,andequitableaccesstohealth services.

+ FamiliaritywithSPARSdatareportingorsimilarperformancetrackingsystems preferred.

Licenses/Certifications:

+ MandatoryReporterofChild/DependentAdultAbuseCertificationortheabilityto obtain within six (6) months of hire and every three (3) years thereafter required.

Benefits

Competitive benefits package for full-time employees working 30+ hours a week:

+ Health Insurance (up to 79% employer paid)

+ Dental insurance

+ Vision insurance

+ 401(k) with profit sharing and employer match

+ Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)

+ 10 paid holidays

+ 80 hours sick time

+ 2 wellness days

+ Staff development and training

+ Public Service Loan Forgiveness (PSLF) eligibility for federal student loans

+ Employer paid CEU's through Relias

+ PerkSpot- employee discount program

+ Employee assistance program

+ Advancement opportunities

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.

**COVID-19 Vaccination Not Required*

Primary Contact

315333

Human Resources

,

563-557-8211

Phone

Phone

Phone

563-207-5051

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Clerical/Office Administration

Human and Social Services

Information Technology/Telecommunications

Management/Executive

Retail Sales

Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1066

Job REQ #

554118735

\# Positions

1

Start Date

20251010

End Date

20251128

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Hillcrest Family Services

About the Company

Founded in 1896, Hillcrest Family Services is a non-profit health and human services provider, accredited by the Joint Commission, that assists children, adults, and families in need of help. In 2020, we delivered innovative, collaborative, and resourceful care to 30,648 children, adults, and families from 52 Iowa counties, 6 Illinois counties, and 4 Wisconsin counties in an effort to ensure they were safe, secure, and well. Our nearly 400 Hillcrest team members in 30+ programs served our clients while upholding our core values - Compassion for All, Trustworthiness, Collaboration, and Community Involvement. With primary programming and administrative offices in Dubuque, Hillcrest also operates programs in Cedar Rapids, Iowa City, Maquoketa, Clinton, Washington, Mt. Pleasant, Wapello, and Ottumwa.

Mission: _Meeting people as they are today; Guiding them to where they want and need to be tomorrow. ~Help for today, Hope for tomorrow~_