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Company description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Overview

We’re looking for an Associate Experience Design Director to lead in crafting thoughtful, intuitive digital experiences that serve both user needs and business goals—primarily in the website and digital product space. You’ll collaborate with creative leads and cross-functional teams to design, and refine solutions that are strategically grounded and user-centered.

This is a hybrid role, requiring three days in-office each week.

Responsibilities

+ Lead and balance multiple tracks within mid-to-large sized projects as a Specialist Associate Experience Design Director.

+ Provide estimation of relevant deliverables based on project requirements, timelines and resources

+ Communicate effectively with clients and stakeholders about project scope, definition and purpose of XD artifacts to support project objectives.

+ Collaborate with Strategy, Analytics/Data Science, and client to integrate data and insights into design decisions and establish success metrics and KPIs.

+ Lead the creation of experience strategy artifacts and work with team to prioritize target audience journeys, co-create journey mapping, and collaborate on persona development with the experience strategy and design teams.

+ Contribute to growing experience design client opportunities organically by providing strategic value and relevant recommendations within existing project accounts.

+ Participates in pitches as key day-to-day support role on research, concept and proposal deck work.

+ Lead and facilitate collaborative cross-disciplinary idea generation and client co-creation sessions

+ Articulate to client with sound critical thinking and rationale for design approach/recommendations in the context of both business and user needs

+ Balances leading and supporting multiple projects while managing allocation time effectively.

Qualifications

+ Bachelor’s degree or equivalent experience in interaction design, human-computer interaction, or industrial design preferred. Certification programs, workshops and/or bootcamps also considered with 5+ years of professional experience with both agency and consulting companies

+ Experience in complex UX/UI patterns for marketing platforms, retail oriented transactional or ecommerce experiences

+ Ability to collaborative and lead focused, organized design solutions with strategy, research, analytics, visual design, content strategy, copy and technology

+ Ability to act as subject matter expertise in a particular industry or vertical with XD craft.

+ Deep background in product design with enterprise clients following scaled agile and waterfall delivery methodologies for content/campaign projects.

+ Experience leading and building design systems for wide range of digital interfaces using atomic design and design thinking methodologies.

+ Experience scoping and estimating XD activities for medium and small projects for enterprise and agency clients.

+ Proficiency at refining and adapting XD artifacts and deliverables to project based on constraints and guiding team accordingly.

+ Experience acting as lead on XD tracks on content campaign, product/platform and physical/digital projects

+ Experience leading and guiding other XD team members on medium sized projects.

+ Able to operate seamlessly within medium to large-sized teams, preferably in a cross disciplinary digital agency

+ Proficient at creating key XD artifacts within design thinking methodology

+ Working knowledge of agile and waterfall methodologies, responsive web, atomic design and design systems.

+ Experience creating and enhancing Information Architecture to improve user experience, navigation and findability, manage content, and more

+ Experience in qualitative/quantitative Research is a bonus

+ **Tools:** ** ** Figma, Adobe Creative Suite, Keynote, Microsoft Office Suite, Sketch, Mural/Miro or similar

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

+ Paid Family Care for parents and caregivers for 12 weeks or more

+ Monetary assistance and support for Adoption, Surrogacy and Fertility

+ Monetary assistance and support for pet adoption

+ Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

+ Tuition Assistance

+ Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

+ Matching Gifts programs

+ Flexible working arrangements

+ ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

+ Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $110,000 - $127,000/yr. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/12/2025.