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IAM Product Manager** **Location: Durham, U.S** **Position Summary:

Pearson Virtual Schools (PVS) is seeking a **Senior Product Manager** to lead our **Identity & Access Management** program as a domain expert and key individual contributor. This role is for an experienced, high-impact professional with deep expertise in enterprise identity solutions and strategic influence. In this capacity, you will drive the vision and execution of a critical platform modernization initiative (Identity & Access Management), leading cross-functional teams by influence across engineering, architecture, security, and design. You will blend strong technical acumen in identity management and cloud architecture with top-tier product management skills to deliver forward-looking milestones on the program’s roadmap. The ideal candidate is also passionate about innovation in the software development lifecycle, leveraging generative AI and intelligent agents to enhance product development and user experiences. This is a remote-friendly role (with a preference for working hours that align with U.S. Eastern Time) and offers the opportunity to shape the future of PVS’s platform at a strategic level.

Responsibilities:

+ **Strategic Vision & Roadmaps:** Develop and own the **product strategy and multi-year roadmap** for the PVS Identity & Access Management (IAM) program, ensuring it aligns with PVS’s overall platform modernization goals. Clearly define phased milestones and outcomes, communicating a compelling vision to stakeholders and team members.

+ **Identity & Access Management:** Guide the **Identity program** to build a next-generation identity and access management solution for PVS. Oversee the development of a unified identity service for all user types (students, caretakers, teachers, administrators), implementing modern authentication/authorization protocols (OAuth 2.0/OIDC, SAML, etc.), single sign-on (SSO), and robust user lifecycle management. Emphasize security, user privacy, user experience, and compliance requirements (e.g., FERPA, GDPR) in all identity features.

+ **Cross-Functional Leadership:** Serve as the **product lead** for this initiative, coordinating and inspiring cross-functional teams comprising software engineers, architects, security specialists, UX/UI designers, and business stakeholders. Without direct managerial authority, exercise influence and thought leadership to drive decision-making, resolve conflicts, and keep everyone aligned on product objectives and timelines.

+ **Product Development Lifecycle Innovation:** Introduce and champion the use of **generative AI and agent-driven tools** in our product development process. For example, explore how AI can automate parts of product discovery, market research, requirements gathering, coding, testing, or analytics – improving development efficiency and product quality.

+ **Execution & Delivery:** Oversee the end-to-end execution of product initiatives, from concept through launch and iteration. Write clear product roadmaps, product requirements (PRDs), define features and acceptance criteria in partnership with Agile teams, and maintain a well-groomed backlog for Identity program workstreams. Prioritize features by balancing strategic impact, user value, and development effort. Ensure on-time delivery of key roadmap milestones, adjusting plans as needed based on feedback and changing requirements.

+ **Stakeholder Engagement:** Collaborate closely with internal stakeholders – including other Product Vertical leaders, Program/Project Managers, and executives – to ensure the Identity & Access Management program meets the needs of various learning products and operational teams. Communicate program progress, challenges, and next steps through presentations and reports. Act as the **voice of the customer and the business** , ensuring that delivered capabilities drive tangible improvements in user experience, operational efficiency, and platform capabilities.

+ **Technical Depth & Decision-Making:** Use your strong technical background to make informed product decisions. Understand the complexities of identity management systems, authentication flows, and cloud architecture well enough to trade off approaches with architects and engineers. Ensure that architectural choices serve the product vision (e.g., selecting appropriate technologies or protocols, designing for scalability and security, aligning with industry best practices for identity management).

+ **Innovation & Continuous Improvement:** Stay abreast of industry trends in **identity and access management, security, and AI/ML** . Identify opportunities to incorporate new technologies or practices (for example, exploring passwordless authentication, adaptive security policies, or AI-driven anomaly detection for user access). Foster a culture of innovation and experimentation within the team – for instance, pilot an “AI agent” that can assist with monitoring authentication flows or recommending access policies – and scale successful experiments into full features.

+ **Measurement & Accountability:** Define key performance indicators (KPIs) and success metrics for the Identity program. For example, metrics might include authentication success/error rates, reduction in support tickets related to login/access issues, or improved user onboarding time due to streamlined identity processes. Track these outcomes and use data to inform product decisions and demonstrate program value.

+ **Mentoring and Leadership (Individual Contributor Role):** Although this role does not have direct reports, you are expected to mentor and guide junior product managers and product owners within the team, sharing your expertise across the product management organization. Act as an expert consultant for other product teams in your areas of ownership. Help foster best practices in product management, especially in areas like technical product management and AI adoption within the SDLC.

Required Qualifications:

+ **Experience:** 8+ years of **product management** experience, with multiple years in **platform or technical product management** roles. Proven track record delivering initiatives end-to-end – ideally including **identity and access management (IAM)** products or related technical platforms. Experience should demonstrate increasing responsibility and the ability to lead cross-functional teams without direct authority.

+ **Domain Expertise:** Strong knowledge of **identity and access management** principles and technologies. Familiarity with modern authentication/authorization standards (OAuth 2.0, OIDC, SAML), directory services or identity providers, user account lifecycle management, and security/privacy compliance requirements (e.g., FERPA, GDPR) in software products.

+ **Technical Acumen:** Comfortable discussing and understanding complex technical designs with architects and engineers. Hands-on experience with **cloud platforms** (AWS preferred) and modern software architecture (microservices, APIs, event-driven systems). Ability to grasp AI/ML concepts and their application in products – you don’t need to be a data scientist, but you should understand how AI technologies (e.g., large language models, recommendation systems) can be applied to solve product problems.

+ **Leadership & Collaboration:** Exceptional **cross-functional leadership** skills. Able to lead by influence and inspire teams that do not report to you directly. Excellent communication and stakeholder management abilities – can distill complex ideas into clear proposals and status updates for both technical teams and executive leadership. Experience working in an Agile/Scrum development environment, collaborating closely with engineering on user story definition, backlog prioritization, and sprint planning.

+ **Innovation Mindset:** Demonstrated interest or experience in **cutting-edge technologies** , especially **generative AI, automation, and intelligent agents** . A track record of driving innovation – whether launching a new data-driven feature, improving a process with technology, or implementing an AI-powered solution. Curiosity and a continuous learning attitude are a must.

+ **Education:** Bachelor’s degree required (Computer Science, Engineering, or related field strongly preferred). An MBA or advanced degree in a relevant field is a plus. Equivalent professional experience in product leadership can substitute for some formal education if clearly applicable.

Preferred Qualifications:

+ **Identity and access management (IDAM) solutions** : Extensive hands-on experience designing, implementing, and scaling identity and access management (IDAM) solutions, including authentication, authorization, directory services, and user lifecycle management for complex SaaS platforms. Adept at navigating security and regulatory requirements (FERPA, GDPR) and optimizing user experiences while safeguarding sensitive data.

+ **EdTech and Data Standards:** Experience in the **education technology** domain or other highly data-driven industries. Familiarity with education data standards (e.g., Ed-Fi, LTI) or student information systems is a strong plus. Understanding the nuances of K-12 school operations, online learning platforms, or similar can help inform better product decisions in PVS’s context.

+ **AI/ML Projects:** Direct experience working with **AI/ML** product features or incorporating AI into a product management process. For example, having managed a product that included an AI component (like a recommendation engine or predictive analytics dashboard), or having used AI tools to analyze market/user data.

+ **Cloud & Security Certifications:** Relevant certifications such as AWS Certified Cloud Practitioner/Architect or Certified Product Manager. Any security or data privacy certifications (CIPP, CISSP, etc.) indicating deeper understanding of protecting data and users is appreciated given the sensitive nature of student data and identity.

+ **Leadership in Matrix Organizations:** Experience in a large-scale **matrix organization** where you have driven initiatives across multiple teams or departments. Demonstrated ability to influence senior leadership and align competing priorities in a complex organizational setting.

If you’re excited about **building the identity backbone** of a next-generation online learning platform and you thrive at the intersection of technology innovation and product strategy, we encourage you to apply. Join us in transforming learning through cutting-edge platforms and **be a key architect of PVS’s future!**

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:

The minimum full-time salary range is between $135,000 - $1750,000.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here.

_Applications will be accepted through October 31st, 2025. This window may be extended depending on business needs._

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

**Job:** Product Management

**Job Family:** PRODUCT

**Organization:** Virtual Learning

**Schedule:** FULL\_TIME

**Workplace Type:** Hybrid

**Req ID:** 21430