"Alerted.org

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Imagine being part of a team that’s redefining how the world experiences audio and video. We’re building cutting-edge capabilities that validate CPE devices using advanced AI models—making entertainment smarter, smoother, and more reliable for millions of users. Here, your work won’t just be about coding or testing—it will be about solving real-world challenges, shaping the future of media technology, and pushing the boundaries of innovation. You’ll collaborate with brilliant minds, gain exposure to AI-driven solutions, and see your impact every day. Join us, and let’s create the next generation of audio-video experiences together.

Job Description

*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*

The Technology + Product organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

About the Role:

We are seeking a senior engineer who will serve as a Subject Matter Expert (SME) in video encoding/decoding, streaming protocols, and video processing technologies. This role involves designing and implementing solutions to verify AV quality by detecting anomalies such as pixelation, buffering, blurring, and other impairments in both live streaming and post-processing workflows. The engineer will also build systems that analyze device logs and vital stats (CPU, memory, network) to provide a comprehensive AV quality indicator.

What You’ll Do:

+ Act as the SME for video streaming technologies, encoding/decoding standards, and related protocols.

+ Design and maintain AV quality verification systems for live and on-demand video streams.

+ Maintain and improve algorithms to detect anomalies like pixelation, buffering, blurring, and other visual/audio impairments.

+ Build solutions that correlate video quality metrics with device health indicators (CPU, memory, network stats).

+ Integrate machine learning models for automated anomaly detection and predictive analytics.

+ Create dashboards and reporting tools for end-to-end AV quality monitoring.

+ Collaborate with cross-functional teams to ensure optimal performance and scalability.

+ Troubleshoot and resolve complex issues related to AV quality and system health.

Skills & Experience We’re Looking For:

+ Experience with real-time AV quality monitoring systems.

+ Knowledge of cloud-based video delivery platforms (AWS Media Services, Azure Media Services).

+ Familiarity with containerization and orchestration (Docker, Kubernetes).

+ Understanding of QoE (Quality of Experience) metrics and analytics.

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

+ Medical & Dental

+ 401(k) Savings Plan

+ Generous paid time off

+ Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

+ Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.

+ Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at** **jobs.comcast.com/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Job Profile: Engineer 4, Software Development & Engineering

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Cloud Technology; Video Technologies; Automation Frameworks; Validation Processes; Containerization

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

**Job Family Group:** Engineering