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Do you have experience with data analysis using SQL and using browser developer tools? Do you have technical implementation experience?

This may be the role for you!

About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com

About the Team

Technical consulting team for fraud and identity products at LexisNexis Risk Solutions.

About the RoleAs a Technical Consultant with the Professional Services Team (North America), you will provide SaaS application integration services to clients. You will be responsible for analyzing their needs, customizing software configurations and workflows, and supporting integration and test to move customers from contract to production.

Requirements:

+ Bachelor’s degree or equivalent experience in technical implementation and customer-facing roles, especially in industries like financial services, government, ecommerce, or education.

+ Familiarity with enterprise operating systems (Windows, Unix), cloud platforms (Azure, AWS), and internet infrastructure concepts such as OSI model, DNS, web/application servers, and encryption protocols.

+ Understanding of coding principles, with experience in one or more programming languages; knowledge of data structures (XML, JSON, RDMS) and API integration (REST, HTTP methods).

+ Exposure to enterprise application architecture and web development workflows including authentication, payment systems, HTML, DOM, and JavaScript.

+ Awareness of Single Page Application (SPA) frameworks (e.g., React, Angular) and native mobile development for iOS and Android, including SDK integration.

+ Strong analytical, troubleshooting, and communication skills, with the ability to explain technical concepts to non-technical audiences.

Responsibilities:

+ Collaborate with stakeholders to achieve engagement goals, maintain client relationships, and provide support within project scope.

+ Translate client needs into actionable solutions, including testing, documentation, and training.

+ Monitor project timelines, risks, scope, and budget, escalating issues when needed.

+ Represent customer interests internally and promote organizational capabilities.

+ Identify potential upsell opportunities and coordinate with consulting teams for follow-up.

+ Apply knowledge of related systems to improve customer experience and engagement outcomes.

This job is eligible for an annual incentive bonus.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.