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Policy Specialist (I)
- US Tech Solutions (Austin, TX)
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Description:
As a Policy Specialist, you execute complete tasks within the scope of a larger policy launch or cross-functional work projects that have meaningful impact under guidance from your manager. You design and execute policy and engage with cross-functional partners to drive changes that promote user trust, mitigate risk, and increase compliance. You apply standard tools, resources, and processes to analyze and solve defined policy issues within a moderately complex policy launch or project. You collaborate within a team setting by sharing relevant knowledge and policy or process information. You possess a foundational understanding of policy development and implementation. Responsibilities include:
- Establish and implement global product policy and standards with a regional focus and foundational understanding of local culture and values, as well as community on product platforms.
- Work within a team to support the development and launch products, features and/or processes that promote user trust and uphold our policies with some guidance.
- Collaborate with stakeholders and vendors within a team setting to develop and implement product policies and standards for a wide variety of our products. Participate in investigations and respond to inquiries from external parties, reviewing, processing, and responding to requests and/or real-world investigations on our users.
- Resolve policy escalations from start to finish with some guidance.
- Identify and analyze policy issues that may, today or in the future, affect us, and understand the impact they may have on business and users.Minimum role qualification requires proficiency in:
- Language fluency
- Policy fundamentals
- Regulatory process
- Communication skills
- Stakeholder relations and influence
- Community knowledge
- Crisis management
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