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Senior Business Analyst
- Brink's (Bismarck, ND)
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Pay Range: (Minimum to mid pay range specific to NY, CA, CO, WA, MD) 61,700.00 - 77,100.00 USD Annual Brinks Texas License #C00550 #LI-Remote About Brink's: The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Job Description The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. At Brink’s we believe that diverse teams drive success, and as such we foster an inclusive culture that values people with diverse backgrounds, ideas and perspectives. We build a sense of belonging so all employees feel respected, safe and valued, and we provide equal opportunity to participate and grow. Job Summary: The Risk Analyst is responsible for performing research and analytical work for the safety, security, and operation audit teams with a focus on areas of cost management, performance benchmarking, action-plan tracking, control measures, and staffing requirements. Duties also include reporting the effectiveness of various risk, security and safety procedures, policies, and strategies by using cost accounting methods. This position is also responsible for the analysis and development of productivity measurements to simplify and/or improve processes, determine performance standards by tracking and trending data, and conducting operations cost and usage rate analyses. This role has responsibility for: designing, implementing, evaluating, and/or utilizing computerized management reports from the risk information management systems to prepare written recommendations to improve workload balancing, and increase various process efficiencies. Key Responsibilities: + Create/program/update dashboards, databases and reporting for all teams: + SLA Adherence and trending by customer for proactive actions from operations to course correct + SLA database to house all contractual SLAs and deadlines + Dashboard to track dispute processes and success rates + SLA accrual calculations + SLA validation and check submissions + Weekly, Monthly and Quarterly customer facing scorecards + Weekly, Monthly and Quarterly internal SQ scorecards + MBR and QBR presentations and data collection + Claims Dashboard and reporting by SLAs and exposures + Research Timeliness dashboards and reporting + Maintain data quality + Build reports that notify teams of issues (e.g., teams that changed routes) to drive improvements in operations + Leverage systems, relationships, and process design to drive continuous improvement in cost, quality and efficiency + Maintain positive Employee Relations and work environment, while creating a cooperative team atmosphere of employee engagement + Maintain the highest level of integrity, dignity and standards both on an internal and external basis; maintain high ethical standards and protect the Brink’s reputation by delivering high quality, reliable programs and services which meet customer expectations Minimum Qualifications: + Minimum of 2 years’ experience in data analysis and preparation + Intermediate to high level of technical skills in PowerBi, Excel and Tableau + Understanding of project KPIs (e.g., Targets vs Actuals, Baseline vs Forecast) + Bachelor’s degree or equivalent level of experience Preferred Qualifications: + 5+ years’ experience in data analysis and preparation + Knowledge in supply chain analytics + Master’s Degree or equivalent level of experience Professional Skills: + Strong consultative, analytical and problem solving skills + Excellent interpersonal/communication and presentation skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink’s U.S. We provide a competitive salary, medical, dental, vision and life insurance plans. In addition, we offer a 401(k) plan with company match. If you are interested and meet the requirements for this position, please apply. Brink’s, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace. What’s Next? Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Build a Career with Purpose at Brink’s For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you. Brink’s is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we’re here to support you every step of the way. See the “Terms and Conditions for Brink's” at: Terms of Use - Brink's US (https://us.brinks.com/terms-of-use) See the “Brink's California Consumer Privacy Notice” at: Brink's California Consumer Privacy Act Notice - Brink's US (https://us.brinks.com/brinks-california-consumer-privacy-act-notice)
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