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Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok (https://www.tiktok.com/@abbvie) .

Job Description

As a strategic partner within Eye Care, the Director, National Accounts leads a team of Key Account Executives to drive superior engagement, growth, and partnership with physician groups, alliances, and ASCs. The Director serves as the executive face to national accounts, prioritizing relationships with key decision makers and positioning AbbVie as a trusted advisor to C-suite leaders and key opinion leaders. This role champions cross-functional collaboration, ensuring strategic alignment, compliance, and operational excellence across all products in the AbbVie Eyecare portfolio to unlock business opportunities.

The Director is accountable for developing and executing account strategies with Marketing, Medical, Reimbursement, Training, and Field Leadership to maximize customer engagement at all levels. This includes owning detailed engagement plans in partnership with Legal and OEC, adapting support and resources to business needs, and prioritizing development of customer initiatives.

The National Director and the team will be focused on helping customers and their key stakeholders by facilitating collaborative account planning, coordinating internal resources to provide appropriate educational support, and working with these groups on co-promotional opportunities. The ideal candidate will have the ability to think strategically about AbbVie’s business and that of the accounts to drive product growth through innovative partnership strategies and be able to facilitate pricing conversations and contract negotiations as appropriate.

The Director actively participates in Integrated Brand Teams (IBTs) across all therapeutic areas, providing field-based insights, representing customer and account perspectives, and collaborating on brand strategy, pipeline planning, coding and reimbursement initiatives, and new product launches.

This position requires strong analytical skills as a component of the position is to have a business-to-business discussion with key financial stakeholders in Physician Groups, National ASC accounts, and Optometric Alliances. This individual will also focus on pipeline assets. Key area of focus will be partnering with the IBT team to establish coding and reimbursement needs including developing the capability to successfully launch first in class gene therapy asset.

KEY DUTIES AND RESPONSIBILITIES

+ Drive cross-functional account planning, leading teams to align resources, set KPIs, and deliver business results through seamless execution across Marketing, Reimbursement, Sales, Field Leadership, and Training.

+ Serve as the principal executive liaison to National Account C-suites, representing AbbVie Eye Care as a trusted advisor and single point of leadership engagement.

+ Lead strategic collaboration across Market Access, APEX, Compliance, Legal, and other internal partners to shape and deliver tailored account strategies that address provider, patient, and business needs.

+ Develop and execute a comprehensive Group Purchasing Organization (GPO) strategy for retina portfolios to protect ASP (Average Sales Price), ensure provider pull through, and deliver targeted support at the account level for strategic alignment.

+ Guide and facilitate field leader collaboration across multiple therapeutic areas, championing best practices and coordinated approaches for effective customer engagement.

+ Act as a key thought leader on launch strategies for novel therapeutics in the retina space, providing critical input on market readiness, distribution strategy, and customer impact planning.

+ Collaborate with USMax and brand teams to design and implement integrated distribution and customer impact strategies that optimize access, product uptake, and customer satisfaction while maintaining compliance and alignment with legal guidance.

+ Proactively champion account education and co-promotion programs, leveraging internal and external resources for maximum market impact and product growth.

+ Ensure regular alignment with regulatory requirements and facilitate risk mitigation through partnership with Compliance and Legal functions.

+ Lead relevant teams in strategy development and tactical execution with accounts by maximizing key interfaces per below:

+ MSL: collaborate to deliver clinical value story to physician group and address integration concerns

+ RBA: cohesively present broader value story to physician group and address operational concerns

+ Sales: drive day-to-day engagement with customer and facilitate current / ongoing purchasing

+ Marketing: facilitate development of support materials / resources to address physician group needs

+ Legal & Compliance: ensure compliance throughout engagement, with focus on reimbursement

Qualifications

EDUCATION AND EXPERIENCE

+ Bachelor’s degree in business or equivalent experience; with emphasis in management, sales or marketing preferred

+ Eye care physician specialty experience preferred

+ Understanding and experience for “buy and bill” product(s) in a private practice and/or hospital outpatient setting, with a proven track record of successful accountment management

+ Acute understanding of Physician Group and ASC settings including roles and responsibilities of CEO, COO and Clinical advisors including operational support and other personnel

+ Comprehensive understanding of all AbbVie resources relevant and useful to national account personnel.

+ People Leadership is preferred

+ Account / Reimbursement experience is preferred.

+ Possess a comprehensive knowledge of the health system customer

ESSENTIAL SKILLS AND ABILITIES

+ Well-developed verbal and written communication skills, including clear presentation of technical and analytical information to various management levels and external parties

+ Refined interpersonal skills commensurate with the need to work closely with internal teams, marketing, field sales and others as well as external customers and vendors/consultants

+ Ability to work independently as a self-motivator, as well as in a matrix organization

+ Demonstrated consulting skills, knowledge of field sales dynamics and selling models

+ Proven understanding of current regulations regarding health care compliance

+ Demonstrated proficiency with sales force automation

+ Strong organizational and project management skills

+ Proven financial and budget management skills

+ Strong contract/negotiating skills; competent technical and product selling skills - contract administration background a plus

+ Possess a comprehensive knowledge of the customers and competitive markets

+ Exhibit high degree of flexibility in adapting to a changing environment

+ Demonstrated conceptual thinking skills

+ Strong understanding of the pharmaceutical supply chain business preferred

+ Strong analytical/problem-solving skills

+ Negotiation Skills required.

+ Proficiency in computer related skills including – Word processing software, Excel, PowerPoint, and other tools/programs

+ Ability to deal effectively with ambiguity and complexity

+ Relationship-building skills

+ Ability to work with all levels within the organization

+ Ability to travel as needed for work requirements – with approximately 50% overnight travel per month

+ Ability to drive a car and possess a valid and current driver’s license

+ Ability to lift 35 pounds

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

+ The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

+ We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

+ This job is eligible to participate in our short-term incentive programs. ​

+ This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Salary: $156,000 - $296,500