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        Senior Director, Web Development
- Marriott (Bethesda, MD)
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             Additional Information **Job Number** 25174089 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814) **Schedule** Full Time **Located Remotely?** Y **Position Type** Management **Pay Range:** $141,600-$232,300 Annually **Bonus Eligible:** Y **Stock Package:** Y **Expiration Date:** 11/26/2025 JOB SUMMARY Provides application development leadership for the implementation of key technology initiatives that drive Marriott International's Digital strategy in a fast-paced, mission critical environment. This role will be responsible for advancing Marriott’s Digital platform in alignment with our core business objectives and enterprise architecture principles. Fosters innovation and manages the application development team with a focus on promoting client satisfaction. Collaborates with other technology leaders, business partners and promotes agile application development practices and processes across the enterprise. Establishes and manages continuous improvement efforts in technical project management, software engineering & testing automation to improve quality, scalability, and adoption of Marriott’s Web platform. CANDIDATE PROFILE Education and Experience Required: Undergraduate degree in Marketing, eCommerce, Engineering, related field, or equivalent experience/certification. MBA or advanced degree in Digital Commerce Product management desirable 8+ years’ experience in product management, strategy, or related function; portion of that experience leading or managing technology products 3+ years’ experience leading direct reports and cross functional teams with P&L responsibility 8+ years Web / Mobile / Digital/ Technology experience; must have direct experience and fluency with the broader consumer landscape and web technology platforms Solid understanding of conversion rate optimization and how to maximize revenue Direct management of complex budgets in excess of $2M Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment, with multiple complementary groups Entrepreneurial, startup attitude in a big company setting, self-starter who takes initiative in an ambiguous environment to generate momentum & positive business outcomes. Strong analytical, organizational, and problem-solving skills with ability to interpret and translate data into key learnings and execution plans that drive business results Customer-obsessed mindset that capitalizes on user data to make step-change experience improvements to platforms, products, and features Global mindset that balances global solution orientation with awareness, appreciation, and adaptability for local market & customer dynamics Preferred: Ideal candidate will have product experience leading or managing apps and technology solutions, leveraging the full Adobe stack, including Adobe Experience Manager and Target Can demonstrate implementation of AI centric workflows Ideal candidate will be familiar with and have worked in a scaled agile development environment, SAFe and variants Ideal candidate will be familiar with Adobe Analytics /Omniture and mobile analytics to support data-driven product and feature measurement, performance, and iteration Ideal candidate will have understanding & familiarity with technologies and solutions that enable mobile & digital experiences for retail, hospitality, and/or amusement/entertainment Ideal candidate will have experience with ecommerce browse and contextual discovery Ideal candidate will have international experience and proficiency in translating global solutions for local markets Proficient with web/app/API technologies and user interface design Demonstrated success developing products that consumers love and managing large-scale transactional digital platforms Strong preference for candidates with experience in SQL, Omniture, A/B and multi-variate testing with deep understanding of best practices in user experience, analytics and drivers of conversion Proven ability to lead and work with cross-functional teams in support of specific business priorities Effective written and oral communications skills, with sensitivity to global communication needs Ability to solve problems quickly, think creatively, and satisfy product speed-to- market requirements Ability to execute budget-sensitive product and product marketing plans with tight timelines Demonstrates self-confidence, energy and enthusiasm Demonstrated strong presentation, negotiation, and persuasion skills Demonstrated ability in product lifecycle management with deep demonstrated empathy for guest travel needs and desire to solve consumers problems, at scale Adaptable and energized by change; willingness to test new approaches and drive change Thrives in a fast-paced, entrepreneurial environment MBA or equivalent advanced degree in Technology and/or Product management desirable CORE WORK ACTIVITIES Managing Application Development Standards, Processes, and Tools Works with direct reports to facilitate consistency of service delivery across client groups Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including: SDLC standard tools and processes for both waterfall and agile development Estimating standard tools and processes, incorporating flexibility for small and large projects Deployment standard tools and processes Monitors projects for adherence to defined application development processes Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary Communicates important application development policy changes that affect service provider and/or Marriott operations •Attributes Deep intellectual curiosity and passion to solve core consumer problems Demonstrates self-confidence, energy, and enthusiasm. Driven to hit deadlines and achieve goals Ability to solve problems quickly, think creatively, and satisfy Internet speed-to-market requirements. Thrives in a fast-paced, entrepreneurial environment, but within a large, complex business. Team player that works well with counterparts from various functions/departments and can influence the work of counterparts without direct reporting accountability Highly motivated individual with a strong sense of ownership, responsibility, attention to detail and demonstrated track record in managing multiple projects/tasks concurrently in tight timelines Managing Day-To-Day Relationships with Teams Manages application development projects in partnership with IT teams, business partners and providers Provides project management of business projects Oversees effective reporting within application development team Leads project reviews with team on application development projects Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations Monitors projects for alignment with defined business case process Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues Manages, and improves service level reporting for application development Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels Assists with application, development and maintenance of service provider project management standards and tools Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction Works with application development service providers Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement Works with team to progress the service providers services to match client needs Facilitates team and service provider compliance with the agreement Validates service levels meet business needs Facilitates the definition and enforcement of good service provider contracts Supports the IT organization Provides input to IT’s business strategy and planning as needed Supports and follows defined IT Governance decision rights, standards and practices Emphasizes accuracy and effectiveness of estimating and planning management with team Provides input to business/discipline and continent IT budgets Implementing and Managing Continuous Improvement Program Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry Demonstrates continuous improvement through metrics of quality consistency and client satisfaction Works with application development service providers, IT teams, and business partners to implement continuous improvement activities Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp\_2025edits\_8.19.25.pdf) to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. **Washington Applicants Only** : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. 
 
 
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