• Guest Services Specialist

    BayCare Health System (Lutz, FL)


    Join the team that is revolutionizing health care – BayCare Health System

     

    Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

     

    Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

     

    Title:** **Guest Services Specialist

     

    Facility:** **St. Joseph's North Hospital

    The Guest Services Specialist is responsible for the following:

    + **Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community**

    + **Must possess advanced computer skills**

    + **Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.**

     

    This role is hospitality-focused and critical to support a positive experience for each guest.

    Required specific skills include:

    + **self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.**

    + **Must successfully complete OLC training modules as assigned within 12 months.**

    + **Required Experience is 1 year Related field and 2 years Customer Service.**

    BayCare offers a competitive total reward package including:

    + **Benefits (Health, Dental, Vision)**

    + **Paid time off**

    + **Tuition reimbursement**

    + **401k match and additional yearly contribution**

    + **Yearly performance appraisals and team award bonus**

    + **Community discounts and more**

    + **AND the chance to be part of an amazing team and a great place to work!**

    Minimum Qualifications:

    Required Experience

    + **1 year Related field and 2 years Customer Service.**

    Education:

    + **HS Graduate or Equivalent GED required**

    + **Associate's Degree preferred**

    + **Health science specialization preferred**

     

    Status:** **PRN (AS NEEDED)

     

    Shift Hours:** **5:00 AM - 1:30 PM / Varies

     

    Weekend Work:** **Every

    Equal Opportunity Employer Veterans/Disabled

    **Position** Guest Services Specialist

    **Location** Lutz:St Josephs North | Support Services | PRN

    **Req ID** 121324