"Alerted.org

Date Posted:

2025-10-28

Country:

United States of America

Location:

OT221: GD - NEW YORK, NY One Penn Plaza, New York, NY, 10119 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator Company currently has a Sr Manager & GM, Testing and Violations opportunity in New York City.

Key responsibilities include a customer-centric approach to daily operations, removing silos and serving as the primary collaborator and decision maker closest to the customer.

Job Responsibilities

+ Ability to fully utilize and adapt to changing technological resources

+ Incumbent has an operational goal through coordination and management of information and resources to minimize our fine exposure and ensure that all testing and clearing are complete on time.

+ The Manager will be responsible for managing both the sales and service operations specifically for testing and violations management. This includes overseeing the testing and clearing supervisors as well as sales associates. Individual is responsible for all Category 1, Category 5 and violations related testing, repair, open order coordination and execution.

+ Ability to interact and communicate effectively with customers, team members, and Otis management is critical for this role

+ Self-motivated to work independently and efficiently in a competitive, customer focused environment

+ Strong problem-solving skills and the ability to generate stakeholder interest are critical for this role

+ Ability to work in a highly dynamic team environment

+ Ready to take on new challenges daily, be detailed oriented, and able to prioritize

+ Strong business acumen with demonstrated business decision making skills

Experience/Qualifications:

+ Ideal candidate will have a minimum of 3 years of experience in the elevator industry required

+ Prior leadership experience is preferred

+ The selected candidate must demonstrate solid leadership, effective team building, strong communication and presentations skills to effectively develop relationships with internal customers

+ Candidate must be an assertive, goal-oriented individual who is a team player

+ Candidates must have demonstrated good business decision making in previous positions

+ Must have strong sales and financial acumen, customer focus and be an active leader in Otis EH&S programs

Education

+ Bachelor’s degree preferred

What we offer:

+ A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program

+ We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.

+ Enjoy three weeks of paid vacation, along with paid company holidays

+ We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.

+ Life insurance and disability coverage to protect you and your family.

+ Voluntary benefits, including options for legal, pet, home, and auto insurance.

+ We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.

+ Pursue your educational goals with our tuition reimbursement program.

+ Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]._

Privacy Policy and Terms:

Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.