"Alerted.org

Sr Meeting & Events Coordinator - Mountain View CA

Job ID

244354

Posted

29-Oct-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Customer Service, Facilities Management, Marketing

Location(s)

Mountain View - California - United States of America

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.** **We welcome all applicants.

Why CBRE?

+ **Competitive Benefits** **: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.**

+ **Professional Development** **: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.**

+ **Career Advancement** **: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.**

+ **Company Resources** **: You'll be equipped with the necessary tools and resources to excel in your role, including a company van for transportation and all the tools needed to perform your job duties.**

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About the Role:

As a CBRE Meeting & Events Sr. Coordinator, you will assist events team in tasks as needed for successful events experience.

This job is part of the Events job function. They are responsible for being the Concierge Desk lead which includes billing creation and processing, guest services liaison for the facility, while providing back-up support to building security and mail services/loading dock.

What You’ll Do:

+ Be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.

+ Record and log service requests and track the statuses. Provide administrative aid to the event team as needed.

+ Deliver world-class customer service to all individuals in the facility.

+ Build and maintain a database of local business recommendations. This includes preferred transportation sources, dining, entertainment, etc.

+ Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.

+ Acknowledge inquiries or complaints from clients, co-workers, and supervisors. Provide solutions in a professional customer service-driven manner.

+ Resolve problems and identify appropriate approaches to existing solutions to accomplish team objectives.

+ May establish new techniques to ensure the team is able to meet its objectives.

+ Has a direct impact on the team objectives as well as the objectives of related teams.

+ Ensure personal and team outcomes have a positive impact on customer objectives.

+ Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

+ Provide support for meetings and events as needed.

+ Work with clients, vendors, and team members to coordinate guest services. This includes arrival experience, transportation, signage, displays, special needs requirements, printing, and event security.

+ Create a hospitable environment for attendees, event owners, and vendors on the day of the event.

+ Assist with conference room turnover and midday room refresh as needed. Take direction from senior team members.

+ Respond to event activities such as gathering event supplies, equipment needs, food & beverage services, facility security, etc.

+ Organize and track/inventory event supplies as needed and alert Team when new orders are required.

+ Escalate potential issues and concerns as appropriate.

+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

+ Impact own team and other teams whose work activities are closely related.

+ Deliver own output by following defined procedures and processes under close supervision and guidance.

+ Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What you’ll need

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

HS Diploma or GED or equivalent experience required.

+ A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience.

+ Open and flexible work schedules.

+ Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.

+ Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.

+ Apply a high level of attention to detail as well as strong verbal and written skills.

+ Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity!

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $31.25 per hour and the maximum salary for the position is $38.46 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)