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Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

+ Medical: Multiple plan options.

+ Dental: Delta Dental or reimbursement account for flexible coverage.

+ Vision: Affordable plan with national network.

+ Pre-Tax Savings: HSA and FSAs for eligible expenses.

+ Retirement: Competitive retirement package to secure your future.

Responsibilities

Mayo Clinic’s clinical systems communications team is looking for a hands-on communications expert who loves creating polished deliverables—infographics, videos, presentations, and digital campaigns—while applying ADKAR change management to help audiences understand and embrace change.

If you…

• Excel at personally creating visual storytelling deliverables (infographics, videos, presentations, digital campaigns) and

flawless written content

• Apply ADKAR change management principles to craft communications that drive adoption and engagement

• Translate ambiguity into clear, actionable strategies and produce deliverables that bring them to life

• Bring curiosity and flexibility—digging into new or complex topics, quickly building subject matter expertise, and using that

knowledge to craft fluent, inspiring communications

• Design and deliver brand-aligned newsletters, intranet pages, and digital content that inspire action

• Use data and feedback to refine your work and demonstrate impact

• Build trust through collaboration while contributing directly to projects

We want to chat! Please include examples of your best work—across visual, digital, and written formats—when you submit your application.

The department is responsible to build, grow and protect Mayo Clinic’s reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; government and community engagement; strategy and insights; communications services.

The senior specialist understands Mayo Clinic business objectives and priorities to develop plans to support those objectives. The senior specialist provides consultation and guidance to various clients, and plans, drives, implements, monitors and measures results. Develops and maintains relationships with Mayo Clinic executive leadership, staff and members of the local and national government and/or media to advance organizational awareness and achievements.

May lead client teams and provides mentorship and direction to others.

Qualifications

Requires a bachelor's degree in a related field plus 3 years of relevant work experience. Strong written and oral communication skills. Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies.

Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change, embraces critical questioning, innovation, service and continuous improvement. Must understand how to deal with and navigate ambiguity, and act without having the total picture. Adaptable or flexible. Demonstrated professionalism and ethics, with ability to earn credibility through integrity and transparency. Role models service excellence. Motivates others by being present, engaged, attentive, invites diverse perspectives, demonstrates and inspires a collaborative spirit.

Must be able to work effectively in a consensus-style and collaborative environment that expects and promotes teamwork. Must possess the ability to inspire trust and confidence and maintain a high degree of professionalism and confidentiality.

Exemption Status

Exempt

Compensation Detail

Compensation range is $86,278.40 - $129,480.00 / salary. This vacancy is not eligible for sponsorship, and we will not sponsor or transfer visas for this position.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Work hours are typically between 7am and 5pm CT, with flexibility to meet employee and team needs. Must be able to work on site up to 25%. Must live within driving distance of a Mayo Clinic Destination Medical Center site - RST, AZ, or FL.

Weekend Schedule

As needed to meet project and program objectives.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Briana Priniski

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.