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Become a part of our caring community and help us put health first

We are seeking a dynamic and experienced technology leader to guide our large Site Reliability Engineering team in supporting Humana’s clinical business. This senior technology leadership professional will collaborate with cross-functional teams to oversee production environments spanning on-premises and cloud platforms, including SQL Server, Oracle, Snowflake, and Databricks.

The role involves driving the maintenance and strategic upgrades of our web server infrastructure, which supports mission-critical applications built on modern .NET, Oracle APEX, and rule engine technologies. You will champion process improvement and documentation, adapting our support operations to the rapidly evolving technology landscape. Additionally, you will play a pivotal role in integrating AI initiatives and automation to enhance operational efficiency and reliability

Key Responsibilities

+ Collaborate with design engineering, testing, product engineering, quality, manufacturing, and marketing teams to drive product delivery and resolve technical issues.

+ Perform engineering tests to verify and validate product designs, supporting the evaluation and qualification of advanced technology components.

+ Oversee production schedules and ensure product compliance with specifications and quality standards.

+ Provide expert technical support to address and resolve product-related customer issues.

+ Influence departmental strategy by making decisions on moderately complex to complex technical matters, working independently and exercising significant latitude in determining objectives and approaches.

+ Drive process improvement, documentation, and the integration of AI initiatives to enhance operational efficiency and reliability.

+ Lead automation pipeline advancements to support Site Reliability Engineering (SRE)

+ Engage with SRE AI task force to accelerate the adoption of artificial intelligence technologies for requirements gathering, prioritization, testing, and implementation.

Required Qualifications

+ Bachelor’s degree in a related field.

+ Five (5) or more years of relevant technical experience.

+ Demonstrated expertise in current application and infrastructure technologies.

+ Experience in technology solution assessments and strategy planning.

+ Proficiency in layered architecture across multiple domains.

+ Strong communication skills with the ability to collaborate across varying organizational levels.

+ Experience in testing and deployment processes.

+ Commitment to continuous improvement of consumer experiences.

+ Openness to working within a support and Site Reliability Engineering (SRE) team responsible for ensuring 24x7 system availability. This role may require off-hour attention in the event of critical issues; while there is no on-call rotation, the candidate must be prepared to participate in “all hands on deck” efforts for major incidents. Routine on-call responsibilities are managed by a separate team.

+ Demonstrates openness and adaptability to all supported systems, with the ability to learn and excel across diverse technologies. This is a large team that supports systems on legacy on prem technologies, as well as latest cloud-based systems.

Preferred Qualifications

+ MBA or other advanced degree.

+ Experience with SQL Server, Oracle Database, MongoDB, Microsoft Visual Studio, and Snowflake.

+ Exposure to high-availability, high-volume services and job scheduling (e.g., SSIS, Streamsets, $U).

+ Experience supporting mission-critical applications built on .NET, Oracle APEX, and rule engine technologies.

+ While this role is considered remote, most of the team is located in Louisville, KY and regularly attends the office. It would be beneficial for the candidate to be based in Louisville and able to join the team in person on occasion.

Use your skills to make an impact

Why Humana?

You'll experience the following perks as a full-time Humana employee:

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

+ Health benefits effective day 1

+ Paid time off, holidays, volunteer time and jury duty pay

+ Recognition pay

+ 401(k) retirement savings plan with employer match

+ Tuition assistance

+ Scholarships for eligible dependents

+ Parental and caregiver leave

+ Employee charity matching program

+ Network Resource Groups (NRGs)

+ Career development opportunities

Interview Format:

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

\#LI-Remote

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Social Security Task

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$106,900 - $147,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.