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Now Hiring: Customer Service Representative

Adecco Healthcare & Life Sciences is looking for a dedicated **Customer Service Representative** to support patient care coordination. In this vital role, you’ll connect with healthcare providers, patients, and internal teams to ensure seamless scheduling and delivery of medications.

If you’re passionate about healthcare, thrive in a fast-paced environment, and love helping others — we want to hear from you!

**Location:** Onsite in Irving, TX (must live within 2 hours)

**Schedule:** Monday–Friday | 8:30 AM – 5:00 PM CST

**Pay Rate:** $16.00-$18.00/hr. (based on experience)

What You’ll Do

• Answer inbound calls and assist patients and healthcare providers with prescription coordination.

• Schedule initial and refill shipments of medications accurately.

• Maintain detailed and compliant patient records.

• Communicate effectively across departments to ensure quality care and timely service.

• Follow HIPAA and company compliance standards.

• Perform additional administrative and support tasks as assigned.

What We’re Looking For

• 1+ year of call center experience (healthcare background preferred).

• Typing speed: 30+ words per minute.

• Excellent communication and organizational skills.

• Strong attention to detail and ability to multitask in a dynamic environment.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Reliable transportation to attend onsite work and training.

• Bilingual (English/Spanish) preferred but not required.

• High school diploma or equivalent required.

Why You’ll Love This Role

• Weekends Off: Enjoy a consistent Monday–Friday schedule for a true work-life balance.

• Growth Opportunities: Exposure to multiple departments for career development.

• Potential for Full-Time Hire: Eligible for permanent placement after 6 months based on performance and business needs.

• Supportive Team Environment: Work with compassionate professionals who care about making a difference.

Ready to start your healthcare career with Adecco?

_Apply today and become part of a team that values compassion, growth, and excellence in patient care._

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria

**Pay Details:** $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.