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Description We are looking for a dedicated Intake Specialist to join our team in Cleveland, Ohio. In this long-term contract position, you will play a vital role in supporting families and individuals in need by managing intake processes and ensuring they receive appropriate assistance. This part-time role requires a commitment to quality service and strong organizational skills.

Responsibilities:

• Conduct initial intake interviews with clients to gather essential information and assess their eligibility for assistance.

• Guide families through the application process, ensuring all necessary documentation is completed accurately.

• Maintain detailed records and manage client data using content management systems (CMS).

• Collaborate with team members to ensure efficient processing in a production environment.

• Handle microfilm tasks and organize content for streamlined accessibility.

• Provide clear and compassionate communication to clients about available services and next steps.

• Monitor and track the progress of applications to ensure timely resolution.

• Assist in identifying additional resources and support programs for low-income families.

• Uphold confidentiality and compliance standards while managing sensitive client information. Requirements • Previous experience in client intake or a similar role is required.

• Proficiency in using content management systems (CMS) to manage client data.

• Familiarity with microfilm processes and document organization.

• Strong interpersonal skills to communicate effectively with clients and team members.

• Ability to work efficiently in a production-oriented environment.

• Detail-oriented with excellent organizational capabilities.

• Knowledge of assistance programs for low-income families is preferred.

• Commitment to maintaining confidentiality and following compliance procedures. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .