• Education Administrative Assistant

    Aston Carter (Chicopee, MA)


    Position Summary

    The Education Administrative Assistant serves as the primary point of contact for campus visitors, including prospective students and their families. This role requires a professional, courteous, and efficient approach to all interactions. The position also provides administrative support to campus leadership and departments such as Admissions and Educational Funding.

    Responsibilities

    + Provide general clerical and administrative support to campus staff

    + Greet visitors and prospective students, manage sign-in process, and issue visitor badges

    + Answer and route calls using a multi-line phone system

    + Follow established protocols and procedures

    + Prepare written responses to routine inquiries

    + Manage incoming and outgoing mail and packages

    + Enter and receive orders in internal systems

    + Order supplies for academic programs and students

    + Distribute student electronics and maintain pickup records

    + Maintain inventory of front office supplies

    + Organize and maintain electronic student files

    + Scan and upload educational documents

    + Run weekly attendance reports and notify leadership of students nearing 14-day absences

    + Conduct follow-ups on absence reports to support outreach or withdrawal processes

    + Respond to third-party education verification requests with proper documentation

    + Maintain confidentiality of student records

    + Prepare reports, enter data, and organize documents

    + Maintain agency reports

    + Assist with project-based tasks

    + Support orientation and graduation preparation, including diplomas and certificates

    + Generate student correspondence

    + Coordinate vending machine maintenance

    + Perform other duties as assigned

    Qualifications

    Education:

    + High School Diploma or GED required

    + Business school training, Associate’s degree, or equivalent preferred

    Experience:

    + 3–4 years of administrative, office management, or front desk experience

    Skills

    + Proficiency in Microsoft Word, Excel, PowerPoint, and internet navigation

    + Strong verbal and written communication skills

    + Ability to manage multi-line phone systems, including paging and voicemail transfers

    + Professional demeanor and appearance

    + Excellent organizational and prioritization skills

    + High attention to detail and accuracy

    + Adaptability and flexibility in a dynamic environment

    + Team-oriented mindset

    + Ability to maintain confidentiality

    Pay and Benefits

    The pay range for this position is $17.00 - $20.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Chicopee,MA.

     

    Application Deadline

     

    This position is anticipated to close on Nov 5, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.