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Print/Mail/Scan Client Associate - New York City
- Xerox (New York, NY)
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Print/Mail/Scan Client Associate - New York City, NY
General Information
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City
New York
State/Province
New York
Country
United States
Department
DELIVERY_ACCOUNT_OPERATIONS
Date
Wednesday, October 29, 2025
Working time
Full-time
Ref#
20036644
Job Level
Individual Contributor
Job Type
Experienced
Job Field
DELIVERY_ACCOUNT_OPERATIONS
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
33,360
Annual Base Salary Maximum
66,720
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) .
**Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .
Job Summary:
The Print/Mail/Scan Client Associate will be responsible for supporting various customer accounts within the print production department. Duties include mail sorting, delivering mail, operating basic print equipment, and maintaining reporting logs.
Primary Responsibilities:
+ Operate office/production equipment (print, mail functions).
+ Handle high-volume folding and inserting mail equipment.
+ Utilize standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers).
+ Perform quality inspection before, during, and after output of each production run.
+ Troubleshoot issues to ensure timely production, delivery, and output requirements are met.
+ Provide excellent customer service and fulfill intermediate contracted customer requirements.
+ Act as the primary point of contact to receive, review, and electronically log customer jobs.
+ Maintain reporting logs and information for billing purposes.
+ Apply asset tags to office equipment and update the database as necessary.
+ Clean and maintain office equipment when necessary.
+ Distribute supplies as needed.
+ Perform operator maintenance on equipment.
Skills and Qualifications:
+ Basic technical troubleshooting skills and the ability to adapt to new print production equipment.
+ Functional knowledge of a PC, including Microsoft Office, web browsing, email management, file handling, and data entry.
+ Ability to quickly learn and perform multiple tasks at customer accounts and continue daily operations when primary operators are absent.
+ High School Diploma or equivalent.
+ Must be able to stand for long periods, walk, bend, reach, and lift up to 50 pounds.
Additional Benefits:
+ Substantial growth opportunities for future career development within a supportive and collaborative company culture.
+ Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
+ Paid time off, plus holidays and personal days.
\#LI-CL1
\#LI-ONSITE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
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