• Customer Experience/Support Associate

    TEKsystems (Earth City, MO)


    This is a 3-4 month contract assignment with a client of ours located in Earth City, MO. The job will be FULLY ONSITE

    Description

    The Customer Experience Support Associate performs diverse administrative tasks in support of Customer Experience Center activities. Job functions include a variety of routine and some non-routine clerical and phone related job functions. Consultants will make outgoing phone calls to dealerships and service companies, handling customer requests, cancellation requests, and entering data and invoices into the systems the team uses (Mainframe, Salesforce Service Cloud)

    Job Duties:

    • Data entry

    • Processing payoffs

    • Title work processing

    • Calling customers, dealers, service providers and DMVs

    • Account maintenance (ie Extensions/Due Date processing, demographic updates, etc)

    • Processing Financial Change Notices/Check Requests

    • Handling customer requests

    • Invoice Processing

    Shift:

    + Hours are flexible from 7-4, or 7-3:30, with either a 30 minute or hour lunch. Fully onsite M-F.

    + 5 full days of training in a classroom setting, including shadowing and training within their systems (Mainframe, Salesforce Service Cloud). They will then work independently.

    Qualifications

    + 1-3 years of working in clerical or call center environment

    + Strong Data Entry skills

    + Handling Outgoing phone calls

    + Familiar with Microsoft office applications

    Pay and Benefits

    The pay range for this position is $19.00 - $24.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Earth City,MO.

     

    Application Deadline

     

    This position is anticipated to close on Nov 4, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.