• Quality Assurance Specialist

    TEKsystems (New Albany, OH)


    Quality Training Specialist

    Overview:

    We’re looking for a Quality Training Specialist to support trade-related training and curriculum development for new and existing teams. This role also includes conducting quality audits and providing on-site support for active projects.

    Key Responsibilities:

    + Design and deliver hands-on, trade-related training in classroom settings (includes outlines, presentations, handouts, tests, and exercises).

    + Develop pre-employment job skill assessments (written and practical).

    + Conduct training needs assessments to understand job-specific tasks and workflows.

    + Facilitate training sessions using various formats including in-person, virtual classrooms, and webinars.

    + Evaluate training effectiveness and provide feedback to improve future sessions.

    + Administer exams and write performance reports for trainees.

    + Maintain high standards of quality and safety in training environments.

    + Collaborate with the training team to update and improve training programs.

    + Stay current on industry tools, products, and instructional materials.

    + Ensure a safe, engaging, and productive learning environment.

    + Perform other related duties as needed.

    Qualifications:

    Education & Experience:

    + Minimum of 3 years of experience in training or a related role.

    + Preferred: 5 years of project management experience in telecommunications, electrical, or construction.

    + High school diploma or equivalent required.

    + BICSI Trainer Certification preferred.

    + Familiarity with instructional design and adult learning theory is a plus.

    Skills & Knowledge:

    + Strong communication and organizational skills.

    + Proficiency in Microsoft Office (Word, Excel, PowerPoint, MS Project).

    + Ability to interpret blueprints and technical documents.

    + Knowledge of job costing, planning, quality management, and safety training.

    + Comfortable using basic hand tools and testing equipment.

    + Understanding of construction processes and project management principles.

    + Strong problem-solving and critical thinking abilities.

    + Ability to travel as needed within the region.

    Physical Requirements:

    + Ability to lift up to 50 lbs, climb ladders, and use hand/power tools for demonstration purposes.

    + Must be able to work flexible hours to accommodate training needs.

    Top Skills:

    + Quality Assurance

    + Training Development

    + Project Management

    + Telecommunications & Fiber Optics

    Pay and Benefits

    The pay range for this position is $25.00 - $30.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in New Albany,OH.

     

    Application Deadline

     

    This position is anticipated to close on Nov 12, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.