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Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

We aspire to...

+ Deliver the best technology to enable mission-critical work

+ Support fast-paced innovation with the U.S. Federal Government

+ Drive focused, thoughtful, end-to-end delivery tailored to unique customer needs

+ Continuously advance security processes within our long-standing engagement approach

What Joining** **The** **Microsoft Team Means

Microsoft is on a mission to empower every person and every organization on the planet to achieve more, and security, data protection, and privacy are vital pillars in our mission. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

**Customer Success:**  Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.

**Security Solution Area:** Microsoft aspires to help our customers achieve their secure digital transformation, leveraging the power of Microsoft Cloud security solutions and support offerings. Microsoft provides the most comprehensive, innovative, flexible, and Secure cloud platforms today. Microsoft is hiring security professionals to drive customer cloud security adoption for customers around the world.

Microsoft continues will invest over $20B over the next 5 years in cybersecurity, including providing our customers with services and solutions that integrate across the ecosystem by connecting all of your identities, endpoints, apps, emails, docs and clouds to help you close critical gaps in coverage, reduce risk, and save costs with a streamlined security portfolio.

Cloud Solution Architect Manager** **(** **Data & AI** **)** ** 

As an **Senior Manager-Cloud Solutions Architect** , you will run a team of Data & AI Cloud Solution Architects who enable customers to achieve their goals and outcomes - based on their investmen ts in Microsoft technology. Leveraging your expertise of leading technical teams, you will drive the team to ensure customers get value from their Microsoft investments. You and your team will have responsibility for driving key infrastructure technologies and concepts such as SQL, Power BI, Azure Data Factory, Data Science, AI/ML (Machine Learning)

Responsibilities

Responsibilities:

+ Hire, on-board, develop, coach, mentor and evaluateData & AI (artificial Intelligence)Architects and Engineers. Set a clear bar for role excellence, collaboration, and delivering impact.

+ Build andmaintaina diverse and inclusive team of strongData Science and AIprofessionals with a passion for exceeding customer expectations.

+ Mustpossessexceptional cross-team collaboration and communication. Partner with all required Microsoft stakeholders to land and drive role clarity, account coverage, projectassignmentand effective cross-team collaboration

+ Enable your team toestablishcustomer relationships with executives inInfrastructureroles whileestablishingyour own. The goal is to create a comprehensive partnership with the customer throughout their ownership lifecycle that maximizes usage.

+ Ensure your team delivers high quality production deployments that are resilient and successful.

+ Drive operational excellence, includingtimelyconsumptionopportunity management and high-quality reporting and insights.

+ Engage with the area’s most strategic customers as executivesponsorto accelerateAzure adoptionand helpourcustomers improvetheir infrastructureposture.

Customer Centricity

+ Customer Satisfaction – Lead your team to deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, byleveragingdomainexpertiseto enable defined Customer Success Plan outcomes.

+ Customer/Partner Insights: Coach the team to provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.

Business Impact

+ Manage the consumption business of Solutions and Support to achieve the business goals and deliver customer value: Coach the team to develop opportunities to drive Customer Success business results by working with technical decision makers to ensure they understand Microsoft's security value proposition and get value from their investment in the Microsoft technology through deep business understanding of the solution plays and customer scenarios for your solution area

+ Accelerate Resolution of Customer Blockers: Coachthe team toidentifyresolutions to issues blocking go-live of customer success projects byleveragingtechnical subject matterexpertise. Support them to leadthe technicalconversations with customers to drive value from their MS investments, by delivering all work according to MS best practices & policies and using repeatable IP.

People Leadership

+ Model our culture and values by leading your team through change, helping them understand the business model and/or role changes

+ Coach your team on driving customer outcomes to help your team adapt and learn

+ Care for your team by engaging in skills and capability discussions, understandingeach individual'sunique talents, and building the right mix of skills to achieve your business goals

Technical Leadership

+ Learn It All: Role model the Self Learnermindestthrough continuous alignment of individual & team’s skilling to team/area demands and Customer Success goals​

+ Accelerate customer outcomes: Coach your team to engage in relevant communities to shareexpertise, contribute to IP creation,priotitizeIP re-sure and learn from others to help accelerate yourcustomerstransformation journey.

Qualifications

Required/minimum qualifications

+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture and/or consulting OR equivalent experience.

+ Experiencewithmappingthe customer’s needs to technical solutions.

+ Technical understanding ofthe securityindustry and competitive solutions.

+ Certification in one or more of the following technologies MicrosoftAzureTechnologies, or AI certifications.

Additional or Preferred qualifications:

+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

+ 4+ years experience working in a customer-facing role (e.g., internal and/or external).

+ 4+ years experience leading technical projects, teams, or functions.

+ Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

+ 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.

+ ExperienceinData Science, Advanced Analytics,AI/ML designand related technologies and concepts such asData Center Cloud migrations, Azure Landing Zones, CloudNetworkingand routing.

+ 2+ years of experience driving change management or technical adoption.

+ Technical understanding ofMicrosoftAzureSolutions

+ Demonstrated Technical leadership through prior technical coaching/leadership roles

Other Requirements:

**Security Clearance Requirements:** Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

+ The successful candidate must have an active **U.S. Government Top Secret Security Clearance** . Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customerscreening requirements may result in employment action up to and including termination.

+ **Clearance Verification** : This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

+ **Microsoft Cloud Background Check** : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

+ **Citizenship & Citizenship Verification:**  This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

**Cloud Solution Architecture M4** - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 10th 2025

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .