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Global Marketing Engines & Experiences delivers Microsoft’s modern marketing approach—bringing together technology, data, and creativity to deliver always on, connected, and scalable customer programs worldwide. Our mission is to enable data driven planning and decision making, build positive brand experiences that turn customers into advocates, and operationalize marketing strategies through unified platforms and AI enhanced capabilities.

The Senior Marketing Technologist (Sr. MT) role within the Engines and Experiences Martech team is essential for the implementation and management of our marketing technology stack. This role is responsible for designing and consulting on technical solutions and eliminating technical redundancies. It ensures that new technical implementations are executed efficiently and comply with organizational standards and patterns. This role serves as the single point of accountability for end-to-end technical implementations, synthesizing inputs from various functional and engineering teams into a cohesive digital architecture. Sr. MTs are experts in Adobe cloud marketing platforms, including Adobe Experience Manager (AEP), Adobe Real-Time Customer Data Platform (RTCDP), and Adobe Marketo Engage. They focus on ensuring the Adobe platforms and database function as expected, meet business compliance requirements, and follow industry best practices. This ensures the platform can deliver multi-channel solutions to recipients and allows for the mitigation and/or triage of any activities impeding system performance. This technical role requires an understanding of AEP, RTCDP, and Marketo and its related and integrated systems, as well as a demonstrated knowledge of email deliverability, privacy and compliance regulations, and data hygiene best practices. Sr. MTs are also collaborators: nearly all projects involve multiple teams, including Marketing Operations, Marketing Engineering, Lead Management, Artificial Intelligence (AI), Privacy, and more. Sr. MTs are often consulted due to their broad and in-depth understanding of the different systems connected to the Adobe platforms. They independently manage their work at a project level and participate directly in larger initiatives that impact the health of the overall Martech ecosystem.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

+ Architects and builds templates within Adobe Marketo Engage and Adobe Express to empower our Marketing teams to build brand-compliant scalable email activations

+ Manages stakeholder relationships as the primary technical contact for Adobe Experience Platform, Adobe Realtime Customer Data Platform, and Adobe Marketo Engage, ensuring technology solutions meet business needs

+ Collaborates with marketing technology foundational teams to align with goals, standards, and updates in tools or processes

+ Owns the review and refinement of solutions with project managers and stakeholders, ensuring compliance with best practices and organizational policies

+ Collaborates with engineering teams to ensure jointly developed solutions will be successful and impactful

+ Designs and builds database hygiene workflows and logic within Adobe Marketo Engage to ensure platform health is at the optimal level to meet marketing KPIs

+ Responsible for adhering to key build standards and patterns in system architecture and data management, ensuring consistent and high-quality implementations

+ Oversees platform operations delivery, resolving technical issues, and providing regular status updates to stakeholders

+ Understands all integrated systems from a technical standpoint and can troubleshoot issues that may have root cause in any of the many interconnected platforms

+ Handles any privacy triage including issue validation, resolution, remediation, and mitigation

+ Fosters a collaborative environment, ensuring alignment with project objectives, timelines, and cross-team knowledge sharing

+ Communicates technical ideas to non-technical stakeholders and leadership, building consensus

+ Embody our culture and values

Qualifications

Required/minimum qualifications

+ Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 5+ years of marketing operations, program management, project management, or related experience

+ OR equivalent experience.

+ 5+ years in product management, program management, or marketing technology operations with a technical focus.

+ 4+ years as an Adobe Marketo Engage administrator, including managing and building complex inter-related workflows

Additional or preferred qualifications

+ Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 5+ years of marketing operations, program management, project management, or related experience

+ OR Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 8+ years of marketing operations, program management, project management, or related experience

+ OR equivalent experience.

+ 3+ years technology/process improvement experience.

Marketing Technology IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 5, 2025.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .