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About Us

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

Job Summary

The Regional Coordinator will support the Regional Manager and the Facility Managers, overseeing a dedicated region of the client account portfolio. The Regional Coordinator will be an excellent communicator and have exceptional follow-up skills, to support the day-to-day facility operations and maintenance, and to ensure performance against client expectations. This position is responsible for coordination within the assigned region, including, but not limited to ensuring data and reporting is accurate; creating Change Orders as needed, creating presentations and documentation for MBR, QBR and other meetings/deliverables; entering data into various software platforms and actions plans to support the regional operations; establishing customer relationships and provide client follow-up; provide training to facility managers and customer end users associated with process and best practices and tracking performance against assigned targets. The ideal candidate will efficiently coordinate with EFS facility managers, EFS central and shared services team, technicians and subcontractors, and work with client colleagues within the region.

Essential Duties & Responsibilities

Serve as the main point of contact for facility managers, providing administrative and process support to ensure timely resolution of requests, accurate site data, and administrative compliance with processes and documentation.

Create presentations (MBR/QBR/Annual Governance Meetings), action plans, SOPs, and reports. Communicate with Site Facility Managers to obtain and report accurate information. Maintain current account information in Dynamics and ensure Site Organization Charts and related documents are up to date.

Ensure both in-house and third-party technicians supporting the account are meeting assigned performance targets.

Support, as needed:

+ Subcontractor setup and dispatch

+ Administrative processes, documentation, and accuracy

+ Training

+ A/P and A/R process support

+ ISN updates and vendor training/coordination/compliance

Support the Regional Manager and support staff to ensure routine services meet contractual requirements, including but not limited to repair & maintenance, landscaping, snow removal, and janitorial services.

Coordinate with the Procurement Specialist for Fixed Managed Service contracts, parts, and equipment needed to perform services within the region.

Take ownership of the client SharePoint site, ensuring it is organized and contains current and accurate documentation.

Communicate and escalate issues with appropriate parties (Regional Manager, Facility Managers, local client, service providers, etc.) as needed.

Review and develop corrective action plans related to Customer Satisfaction reports completed by the client. Ensure proper resolution of issues identified during facility inspections.

Cultivate and maintain positive working relationships with client representatives and service providers.

Other duties as assigned.

Qualifications

Education

+ High School Diploma or equivalent

Business Experience

+ 3–5 years of administrative experience; previous experience in an industrial environment preferred

Licenses/Certifications

+ Valid driver’s license

Computer Skills

+ Extensive experience with Microsoft Office, including proficiency in Excel (formulas, pivot tables, etc.), Word, and PowerPoint

+ Familiarity with CMMS platforms

Language Skills

+ English

Written and Oral Communication Skills

+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

+ Ability to write routine reports and correspondence

+ Ability to speak effectively before groups of customers or employees

+ Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

+ Ability to solve problems involving several concrete variables in standardized situations

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here (https://careers-emcorgroup.icims.com/) . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Geographic Disclosure

\#EFS

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**Job Locations** _US-OH-Cincinnati_

**ID** _2025-1732_

**Company** _EMCOR Facilities Services, Inc._

**Category** _Operations Management_

**Position Type** _Full-Time_

**Location Type** _Remote_

**Posted Date** _2 weeks ago_ _(10/15/2025 10:02 PM)_