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Regional Coordinator
- EMCOR Group (Neenah, WI)
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About Us
From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.
Job Summary
The Regional Coordinator will support the Regional Manager and the Facility Managers, overseeing a dedicated region of the Kimberly-Clark account portfolio. The Regional Coordinator will be an excellent communicator and have exceptional follow-up skills, to support the day-to-day facility operations and maintenance, and to ensure performance against client expectations. This position is responsible for coordination within the assigned region, including, but not limited to ensuring data and reporting is accurate; creating Change Orders as needed, creating presentations and documentation for MBR, QBR and other meetings/deliverables; entering data into various software platforms and actions plans to support the regional operations; establishing customer relationships and provide client follow-up; provide training to facility managers and customer end users associated with process and best practices and tracking performance against assigned targets. The ideal candidate will efficiently coordinate with EFS facility managers, EFS central and shared services team, technicians and subcontractors, and work with client colleagues within the region.
Essential Duties & Responsibilities
Serve as the main point of contact for facility managers, providing administrative and process support to ensure timely resolution of requests, accurate site data, and compliance with processes and documentation.
Create presentations (MBR/QBR/Annual Governance Meetings), action plans, SOPs, and reporting. Communicate with Site Facility Managers to obtain and report accurate information. Maintain updated account information in Dynamics, Site Organization Charts, and other site documentation.
Ensure both in-house and third-party technicians supporting the account are meeting assigned performance targets.
Support, as needed:
+ Subcontractor set-up and dispatch
+ Administrative processes, documentation, and accuracy
+ Training
+ A/P and A/R process support
+ ISN updates, vendor training, coordination, and compliance with the platform
Support the Regional Manager and support staff in ensuring routine services meet contractual requirements, including but not limited to repair & maintenance, landscaping, snow removal, and janitorial service.
Coordinate with the Procurement Specialist for Fixed Managed Service contracts, parts, and equipment needed to perform services within the region.
Take ownership of the K-C SharePoint site, ensuring it remains organized and up to date with current documents.
Communicate and escalate with appropriate parties (Regional Manager, Facility Managers, local client, service providers, etc.) as needed.
Review and develop corrective action plans based on Customer Satisfaction reports completed by the client. Ensure appropriate resolution to issues identified during facility inspections.
Cultivate and maintain positive working relationships with client representatives (EFS or K-C) and service providers.
Perform other duties as assigned.
Qualifications
Education
+ High School Diploma or equivalent
Business Experience
+ 3–5 years of administrative experience; prior experience in an industrial environment preferred
Licenses/Certifications
+ Valid driver’s license
Computer Skills
+ Extensive experience with Microsoft Office, including proficiency in Excel (formulas, pivot tables, etc.), Word, and PowerPoint
+ Familiarity with CMMS platforms
Language Skills
+ English
Written and Oral Communication Skills
+ Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
+ Ability to write routine reports and correspondence
+ Ability to speak effectively before groups of customers or employees
Reasoning Ability
+ Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
+ Ability to solve problems involving several concrete variables in standardized situations
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here (https://careers-emcorgroup.icims.com/) . Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
Geographic Disclosure
\#EFS
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**Job Locations** _US-WI-Neenah_
**ID** _2025-1823_
**Company** _EMCOR Facilities Services, Inc._
**Category** _Operations Management_
**Position Type** _Full-Time_
**Location Type** _Remote_
**Posted Date** _2 weeks ago_ _(10/16/2025 5:12 PM)_
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