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Executive Director (Administrative Officer 4)

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Executive Director (Administrative Officer 4)

Salary

$77,379.00 - $117,497.00 Annually

Location

Dauphin County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2025-35376

Department

SL Department of Community & Economic Development

Division

CE Off Small Bus Advct

Opening Date

10/28/2025

Closing Date

11/1/2025 11:59 PM Eastern

Job Code

08660

Position Number

50539828

Union

Non Union

Bargaining Unit

A3

Pay Group

ST09

Bureau / Division Code

00247001

Bureau / Division

Office of Small Business Advocate

Worksite Address

Forum Place, 1st Floor

Worksite Address

555 Walnut Street

City

Harrisburg, Pennsylvania

Zip Code

17101

Contact Name

DCED HR Office

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Are you a visionary and purpose-driven leader ready to guide a mission-centered organization into its next chapter of growth and impact? The Pennsylvania Office of Small Business Advocate (OSBA) seeks an Executive Director who can build on a legacy of collaborative leadership and success in the regulatory and utility sectors. In this role, you will provide executive leadership over operations, policy, and stakeholder engagement while ensuring strategic alignment, effective advocacy, and impactful service is provided by OSBA staff to Pennsylvania’s small business utility consumers.

Find your passion in public service and apply today!

DESCRIPTION OF WORK

As the Executive Director, you will play a pivotal role in p roviding high-level executive support to the OSBA across all agency priorities, inclusive of serving as a strategic advisor and operational lead to ensure timely, effective delivery of OSBA’s mission and vision. This position requires a steadfast c ommitment to learning and understanding the agency’s structure, functions, and strategic priorities in order to lead with intention and innovation.

You will utilize your expertise to supervise interns and subordinate staff, as well as manage the development, implementation, and administration of employee relations and workforce support, to include employee engagement initiatives. Within this role, you will also have the opportunity to d irect internal processes such as staffing actions, office policies, employee handbook maintenance, and technology infrastructure. In addition, you will serve as a primary liaison for the OSBA with the Public Utility Commission, regulatory agencies, legislators, utilities, and other stakeholders.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=50539828) .

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.

+ Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as an Administrative Officer 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) ;or

+ Six years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and such training as may have been gained through graduation from a four-year college or university ;or

+ Any equivalent combination of experience and training.

Additional Requirements:

+ You must possess strong public speaking skills.

+ You must have a minimum of 4 years of experience managing teams, agency operations and coordinating strategic initiatives including oversight of budgets, staff performance, and cross-departmental coordination.

+ You must have a minimum of 4 years of experience in policy development and analysis experience, with the ability to craft, interpret, and implement legislation, regulations, and strategic policy objectives.

+ You must have a minimum of 4 years of experience demonstrating excellent communication skills with representing an organization before elected officials, agencies, and external partners.

+ You must have a minimum of 4 years of experience demonstrating exceptional strategic judgment with the capacity to navigate complex issues, manage sensitive information, and drive informed decision-making.

+ You must have experience managing teams and coordinating complex projects.

+ You must have experience ensuring accountability and alignment with agency and organization goals.

+ You must have experience with a policy or initiative you helped develop or implement.

+ You must be able to perform essential job functions.

Preferred Qualifications (not required):

+ Possession of a bachelor's degree with a concentration in Business Administration, Public Policy, or Business Management.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you been employed by the Commonwealth of Pennsylvania as an Administrative Officer 3 for one or more years full-time?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

Do you possess progressively responsible and varied office management or staff work which includes experience in personnel management, budgeting, or procurement?

+ Yes

+ No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How many years of full-time experience in progressively responsible and varied office management or staff work in public or private organization do you possess?

+ 6 years or more

+ 5 but less than 6 years

+ 4 but less than 5 years

+ 3 but less than 4 years

+ 2 but less than 3 years

+ 1 but less than 2 years

+ Less than 1 year

+ None

06

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

07

What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Master's degree or higher

+ Bachelor's degree

+ Some coursework

+ None

08

If you have not completed college coursework in one of the fields listed in the previous question, how much college coursework have you completed in another field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 120 credits or more

+ 90 but less than 120 credits

+ 60 but less than 90 credits

+ 30 but less than 60 credits

+ Less than 30 credits

+ None

09

Additional Requirement- Do you have strong public speaking skills?

+ Yes

+ No

10

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

11

Additional Requirement- Do you have a minimum of four years of experience managing teams, agency operations and coordinating strategic initiatives including oversight of budgets, staff performance, and cross-departmental coordination?

+ Yes

+ No

12

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

13

Additional Requirement- Do you have a minimum of four years of experience in policy department and analysis experience, with the ability to craft, interpret, and implement legislation, regulations, and strategic policy objectives?

+ Yes

+ No

14

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

15

Additional Requirement- Do you have a minimum of four years of experience demonstrating excellent communication skills with representing an organization before elected officials, agencies, and external partners?

+ Yes

+ No

16

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

17

Additional Requirement- Do you have a minimum of four years of experience demonstrating exceptional strategic judgment with the capacity to navigate complex issues, manage sensitive information, and drive information decision-making?

+ Yes

+ No

18

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

19

Additional Requirement- Do you have experience managing teams and coordinating complex projects?

+ Yes

+ No

20

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

21

Additional Requirement- Do you have experience of ensuring accountability and alignment with agency and organization goals?

+ Yes

+ No

22

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

23

Additional Requirement- Do you have experience of a policy or initiative you helped develop or implement? If yes, in the next question below, please list your role and the impact it had. If no, then you may type N/A.

+ Yes

+ No

24

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

25

Preferred Criteria- Do you possess a bachelor's degree with a concentration in Business Administration, Public Policy, or Business Management?

+ Yes

+ No

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov