"Alerted.org

_Ready to bring your medical knowledge and client communication skills to a team that truly values both?_

_VCA Sayville Animal Hospital is looking for a dedicated and dynamic veterinary professional to join our one-of-a-kind team in a_ **_cross-trained hybrid role_** _—combining the hands-on care of a_ **_Veterinary Assistant_** _with the essential client-facing responsibilities of a_ **_Client Service Representative_** _._

_If you're eager to be part of a supportive, fast-paced hospital environment where no two days are the same—and your full skill set is appreciated and utilized—we’d love to meet you!_

_Why join the VCA Sayville Animal Hospital Family?_

_We are passionate about supporting our veterinary assistants and technicians and are committed to your continuing education and personal career development. At VCA Animal Hospitals, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, happiness, and the patients you serve._

_Some of the benefits we offer:_

+ _Access to the people and financial resources of a large veterinary community_

+ _Growth & leadership opportunities_

+ _Career development programs_

+ _Veterinary Technology degree tuition support and scholarships_

+ _Veterinary Technician license reimbursement_

+ _Medical, dental & vision insurance_

+ _Generous hospital discounts and product discounts_

+ _Employer-paid life, long- and short-term disability insurance_

+ _Paid vacation and sick time_

+ _Paid parental leave_

+ _401(k)_

+ _Free mental health resources and wellness subscriptions (Headspace)_

+ _Referral bonuses_

+ _Competitive wage_

+ _Opportunities to give back through strong Shelter partnerships and VCA Charities_

+ _Full-time and Part-time positions available_

_About the Hybrid Role:_

_Patient Care & Clinical Support_

+ _Providing compassionate care for patients in all interactions._

+ _Assisting surgical staff with surgical and dental procedure preparation, practice, recovery and clean up._

+ _Performing basic hospital maintenance including but not limited to laundry, cleaning, restocking and organizing_

+ Client education and care though all phases of the client journey

_Client Communication & Customer Service_

+ _Communicating with pet owners with professionalism and empathy._

+ _Greeting visitors, answering telephones, and guiding clients and pets to exam rooms._

+ _Scheduling and confirming appointments._

+ _Placing follow-up calls and reaching out to prospective clients._

+ _Presenting and explaining fees, including processing payments._

+ _Recommending, selecting, and dispensing products and services, including prescriptions._

+ _Answering client questions regarding hospital services and general pet care (e.g., heartworm prevention, flea/tick control, housebreaking)._

_Administrative & Facility Responsibilities_

+ _Managing medical records, charts, reports, and correspondence._

+ _Maintaining hospital cleanliness and sanitation at all times, including removal of animal waste, to ensure a neat and welcoming environment both inside and outside the facility._

_The pay range for this position is $18-$19/hr_

_Interested? Apply today – we are excited to meet you!_

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com