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Technical Product Sales Specialist
- PHC North America (NJ)
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Joining the PHC Group means becoming a vital player in one of the world's foremost producers and suppliers of top-tier laboratory equipment. Operating in the dynamic biomedical and diagnostics sectors, we cater to a diverse and expanding range of life science facilities. Our products are essential tools for researchers and professionals in pharmaceuticals, biotechnology, and healthcare, making a meaningful impact on advancements in these fields. Your role with us will be an integral part of this impactful journey.
Join our team as a **Technical Product Sales Specialist** and play a key role in driving innovation in the growing Cell and Gene Therapy market. In this exciting role, you’ll lead sales and product management for PHC’s cutting-edge CGT solutions, including LiCellMo, LiCellGrow, and related equipment. You’ll collaborate closely with independent representatives and customers to provide expert application support, drive product launches, and deliver impactful training. This position offers the opportunity to travel, build meaningful relationships, and be the face of our advanced cell-based technologies that are shaping the future of healthcare.
What you will be doing:
+ Developing product strategies to achieve the defined objectives;
+ Execute sales activities;
+ Supporting customers and the sales network with product related issues. This includes follow-up with customers and/or sales team to address concerns and questions;
+ Strategic customer visits with sales teams and distributors (IRs) in a defined US territory;
+ Liaising with product development Japan and supporting the development of technical related solutions to improve overall product satisfaction;
+ Informing your target group about the products in your portfolio, with regard to effectiveness, safety, price-quality ratios and other (medical scientific) advantages, often in comparison with similar products and the competition;
+ Performing market analyses for the purpose of successful product and market development;
+ Carrying out and interpreting competition analyses to strengthen and position products in the market;
+ Developing and providing product training courses;
+ Responsible for product management for this product line.
+ Active cooperation with colleagues within the company (Product Management / Sales / Marketing / Service).
+ Co-conceive, set-up and execute marketing and sales projects to increase market share and customer satisfaction.
+ Visiting trade fairs (U.S. & Canada) for area sales managers (ASMs), seminars and conferences to support sales and to obtain info on products, markets and competitors.
+ General management, compiling databases and preparing reports from CRM.
Skills you will need:
+ Degree in Life Science is preferred (Cell or Molecular Biology);
+ Experience with cell culture is highly preferred;
+ Inside sales experience and proven track record of closing deals required;
+ Experience with live cell metabolic analyzers is recommended;
+ Knowledge of Seahorse device (Agilent) and the cell research / academic market is ideal;
+ Ability to organise, analyse, summarise and present product competently both in person and via MS Teams;
+ Must be able to multitask and have good customer service and communication skills;
+ Very good written and spoken knowledge of the English language;
+ Excellent knowledge of Microsoft Office applications;
+ Ability to work independently and accurately, able to set priorities;
+ Commercial and customer-oriented attitude;
+ A pro-active and customer-first approach is vital for success;
+ Being creative in finding solutions, having a flexible and result-oriented attitude;
+ Able to travel frequently internationally
+ Up to 40-50% overnight travel
+ Normal office conditions (REMOTE).
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**TO ALL RECRUITMENT AGENCIES:** PHC does not accept unsolicited third-party resumes.
**Building an Inclusive Culture:** We are a company that brings varying backgrounds, ideas, and points of view to inventing on behalf of all customers. Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and growth.
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