• Senior Manager, UX Research and Strategy - AI…

    Lenovo (Chicago, IL)


    Senior Manager, UX Research and Strategy - AI Ecosystem

     

    General Information

     

    Req #

    WD00090154

    Career area:

    Research/Development

    Country/Region:

    United States of America

    State:

    Illinois

    City:

    Chicago

    Date:

    Tuesday, October 28, 2025

    Working time:

    Full-time

    **Additional Locations** :

    * United States of America - Illinois - Chicago

     

    Why Work at Lenovo

     

    We are Lenovo. We do what we say. We own what we do. We WOW our customers.

     

    Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

     

    This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .

     

    Description and Requirements

     

    About Our Team

     

    AI Ecosystem is a new, centralized AI organization designed to deliver a unified AI solution that seamlessly spans Lenovo Intelligent Devices Group devices and segments. We are a diverse, nimble, fast-paced team driven by entrepreneurial spirit. Our talented product and development teams combine deep user understanding with collaborative empowerment to create a new era of experiences across wearables, smartphones, tablets, laptops, and cloud services.

     

    We're seeking a **Senior Manager, UX Research &** **Strategy** to join our AI Ecosystem Design team and drive exploratory research and foresight initiatives that define Lenovo's next generation of AI-powered experiences.

     

    **Location:** This role is based at our office in downtown Chicago, IL and will work a hybrid schedule (onsite 3 days/week).

    What You'll Do

    + Lead generative and ethnographic research to uncover emerging user needs, cultural contexts, and behavioral shifts in AI adoption.

    + Translate research insights into actionable strategic frameworks, opportunity spaces, and design principles that guide product development.

    + Partner with product and design leadership to shape near-term product roadmaps and long-term AI experience vision.

    + Mentor junior researchers and establish best practices for exploratory and evaluative research methodologies, including AI-augmented approaches.

    + Present compelling research narratives to senior leadership and influence decision-making across cross-functional teams.

    + Build strong stakeholder relationships and advocate for user-centered design thinking throughout the organization.

    + Create learning experiments to test core assumptions and de-risk new designs.

    + Collaborate in agile, pod-based organizations and work closely with hardware teams.

    + Synthesize qualitative and quantitative research with strong analytical rigor to drive design decisions.

    + Hands-on experience using AI tools to improve user research processes.

    Basic Qualifications

    + Master's or PhD in Anthropology, Sociology, HCI, Science & Technology Studies (STS), Design Research, or related field

    + 7+ years of experience conducting design or user research in technology product environments

    + Demonstrated expertise in qualitative and ethnographic methods with a portfolio showcasing measurable impact on product strategy.

    + Proven experience researching and designing for emerging or novel technologies.

    Preferred Qualifications

    + Experience leveraging AI tools to enhance research and design processes.

    + Exceptional storytelling abilities and track record of influencing senior stakeholders.

     

    The base salary range budgeted for this position is $140,000 - $190,000. Individuals may also be considered for bonus and/or commission. ​​

     

    Lenovo’s various benefits can be found at www.lenovobenefits.com.

     

    _We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class._

     

    **Additional Locations** :

    * United States of America - Illinois - Chicago

    * United States of America

    * United States of America - Illinois

    * United States of America - Illinois - Chicago