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SERVICE AREA COORDINATOR (PUBLIC SERVICES) (O)

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SERVICE AREA COORDINATOR (PUBLIC SERVICES) (O)

Salary

$70,370.40 - $94,571.93 Annually

Location

Ohio 45202, OH

Job Type

Full-time Classified

Job Number

25-02191

Department

Public Services

Opening Date

10/29/2025

Closing Date

11/12/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

General Statement of Duties

Position would report the Public Services Department.

This employee supervises assigned program activities and operations within the assigned division. Employee coordinates assigned activities with other divisions, outside agencies, and the general public, and provides highly responsible and complex staff assistance to the division. Performs related duties as required.

Minimum Qualifications (KSAs)

(Illustrative only. Any one position may not require all of the listed KSAs, nor do the listed examples include all the KSAs which may be required.)

Knowledge of:

City human resources policies and procedures, and civil service rules.

Union contracts; grievance procedures.

Basic technical principles of equipment operation.

Principles of management, supervision, training, and performance evaluation.

Pertinent federal, state, and local laws, codes, and regulations.

Safety policies and procedures; OSHA requirements; Employee Safety Instruction Manual.

Knowledge of office clerical functions and responsibilities.

Budget, accounting, and billing functions; requisition procedures, and inventory control.

City construction standards and electrical codes.

Basic mathematics.

Basic English grammar, usage, and spelling.

Basic technical principles of equipment operation.

Computer operations: word processing, spreadsheet, and database programs, and special applications related to work processes.

Report writing and analysis.

Basic knowledge of other city facilities/entities and their responsibilities

Skill to:

Operate a personal computer and other office equipment.

Operate appropriate motorized vehicles.

Operate telephones, two-way radios, facsimile machine.

Use a calculator; perform basic mathematical computations.

Drive a car and truck.

Coordinate crew configuration.

Ability to:

Supervise, organize, and review the work of lower-level staff.

Oversee clerical functions of office staff.

Select, supervise, train, and evaluate staff.

Interpret and explain City policies and procedures.

Prepare clear and concise reports; write technical, narrative, and statistical reports; prepare necessary correspondence.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work, including City officials and the general public.

Work safely in traffic.

Multi-tasking multiple crews.

Required Education and Experience

Two years of highly responsible or team leader work experience in logistics, transportation, solid waste operations, construction, right of way maintenance, and an associate degree in business management, operations management, project management, construction management, public administration, or a closely related field.

OR

Four years of highly responsible or team leader work experience in logistics, transportation, solid waste operations, construction, or right-of-way maintenance.

Relevant education may be substituted for relevant education, and relevant experience may be substituted for relevant education; however, applicants must have at least 1 year of relevant experience.

OTHER REQUIREMENTS

Must have a valid Driver's License.

Other specialized work site certifications may be required.

Must be willing to work other than normal and emergency hours.

MILITARY EDUCATION & EXPERIENCE EVALUATION

Military education and experience may be substituted for college-level coursework at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case-by-case basis based on the American Council on Education (ACE) Military Guide recommendations.

Working and Physical Conditions

Environmental Conditions: Indoor and outdoor environments; exposure to office computer screens; exposure to extremes in weather conditions; work around machinery and moving vehicles, on ladders or scaffolds, below ground; work with electrical energy; exposure to dust and fumes from construction sites, roadways, motorized equipment and cutting torches.

Physical Conditions: Duties require maintaining physical condition necessary for sitting, standing and walking for prolonged periods of time; moderate and heavy lifting and carrying; general manual dexterity required; must be able to operate assigned vehicles.

Examples of Work Performed

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Directs coordinates, and reviews the work plan for assigned services and activities including solid waste, street cleaning, greenspace, graffiti, construction and repair, asphalt, stormwater, traffic aids, and other Department of Public Services service areas.

Assigns work activities and projects; monitors work flow; reviews and evaluates work products, methods and procedures; inspects daily work reports; ensures that standards and specifications are met; meets with staff to identify and resolve problems.

Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements City and departmental human resources policies and procedures; interpret and utilize union contracts; maintains attendance and performance records.

Oversees the maintenance, upkeep, and cleaning of assigned motorized equipment; oversees assembly, testing, and installation of new equipment.

Prepares progress reports and other informational reports weekly and monthly as assigned; analyzes data as necessary.

Investigates accidents and injuries on the job; instructs employees in completion of accident forms; directs employee to appropriate resources if personal problems are affecting job performance; responds to employee grievances.

Participates in the development of policies and procedures; monitors work activities to ensure compliance with established policies and procedures; makes recommendations for changes and improvements to existing standards and procedures; works with supervisor to establish and enforces safety policies and procedures.

Recommends and assists in the implementation of goals and objectives; makes projections of material needs and personnel needs; works with staff to identify and obtain needed equipment and materials; estimates cost of jobs to be completed in assigned area.

May participate in the budget preparation for assigned work area; monitors expenditures.

Supervises and assists in clearing the right-of-way after accidents, storms, spills, etc.; assists with snow and ice removal in appropriate situations; assists with emergency operations.

Coordinates assigned activities with those of other divisions and outside agencies and organizations; consults with representatives of outside groups as appropriate

Assists those contacted in the course of duty in an effective, efficient, and professional manner.

Probationary Period

Twelve Months

Supervision Exercised

Exercises direct supervision over technical, supervisory, professional, maintenance, and clerical staff.

HR contact: [email protected]

The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting.

The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units.

The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques.

Equal Employment Opportunity

The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws.

Holidays

The City of Cincinnati has 11 paid holidays annually that include:

New Year's Day

Martin Luther King Day

President's Day

Memorial Day

Juneteenth

Independence Day

Labor Day

Veterans' Day

Thanksgiving Day

Day after Thanksgiving

Christmas

Health Insurance

The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan.

Eligible dependents include:

Legal Spouse or Equal Partner

Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order")

Step-child

Child for whom the employee or employee's spouse/equal partner is a legal guardian

Basic Life Insurance

A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group.

Supplemental Life, Long Term Disability, Accident & Critical Illness Insurance

Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors.

Flexible Benefits Plans

Healthcare Flex Spending Account

City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members.

Dependent Care Flex Spending Account

City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses.

Transportation Expense Reimbursement Account

City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used to reimburse expenses related to traveling to and from work. Participants can set-up a pre-tax payroll deduction up to an IRS regulated amount.

Healthy Lifestyles Program

City employees can voluntarily participate in a wellness incentive program that encourages and rewards employees and their spouses/equal partners for making positive choices for better health. The City of Cincinnati will contribute up to $300/year to a Health Reimbursement Account for each the employee and their spouse/equal partner for meeting specified program goals. These dollars can be used to offset qualified out-of-pocket medical expenses.

Integrated Health Reimbursement Arrangement (HRA)

This is a voluntary program that serves as an alternative healthcare option to traditional medical plans. If you have alternate group health coverage available to you through a spouse, equal partner, another job, or a non-city retirement plan, you may be eligible for this plan which reimburses you for the difference in premiums between the plans and your covered out of pocket expenses on the other plan.

Retirement Plan

The City provides a defined benefit pension plan for part-time and full-timeemployees. New hires and re-hired employees are required to participate in the City of Cincinnati's Retirement System (CRS), regardless of previous participation in an Ohio State pension system or any another state or federal pension system. CRS is funded by employer and employee contributions, and investment returns from plan assets. CRS provides retirement and health care benefits subject to eligibility requirements. The following groups are excluded from participation in CRS: Mayor and Members of City Council; Sworn Police & Fire; Police Recruits; and Rehired Ohio Police & Fire Retirees.

Deferred Compensation

As an Ohio government employer, the City offers employees the ability to participate in a 457(b) tax-deferred retirement savings plan. The City makes an annual match to your 457(b) of up to $750, or as otherwise specified in applicable regulations and union contracts.

01

By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the Human Resources staff and hiring department(s). Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions. The Human Resources staff will verify that you meet the minimum qualifications as outlined in the job posting, based on the information provided in your application and in these answers. Please indicate you have read and agree with this information.

+ Yes, I understand and agree

02

If you are a current City of Cincinnati employee, what is your CHRIS ID number?

03

Please indicate if your experience qualifies under one of the following combination Education/Experience scenarios:

+ Four years of highly responsible or team leader work experience in experience in logistics, transportation, solid waste operations, construction or right of way maintenance.

+ Two years of highly responsible or team leader work experience in logistics, transportation, solid waste operations, construction, right of way maintenance AND An associate degree in business management, operations management, project management, construction management, public administration, or a closely related field.

+ One year of highly responsible or team leader work experience in logistics, transportation, solid waste operations, construction, right of way maintenance AND A Bachelor degree in business management, operations management, project management, construction management, public administration, or a closely related field.

+ I do not meet any of the listed minium qualification scenarios.

04

Do you understand that if your application does not include your resume, valid driver's license, and transcripts (indicating the type of degree earned) that your application will be rejected?

+ I have read the above statement and understand that my resume, valid driver's license, and transcripts (indicating the type of degree earned and when the degree was awarded/conferred) must be attached to my application or my application will be rejected.

05

I am responsible for maintaining the accuracy of my contact information, including my street address, email address, and telephone numbers. My failure to maintain accurate contact information may result in me not receiving information regarding this job announcement and/or may result in me not receiving further consideration for this employment opportunity. To update this information, visit www.governmentjobs.com, click on the "career seekers" link, and follow the prompts. For technical difficulties, contact NEOGOV support at 855-524-5627. Please indicate you have read and agree with this information.

+ Yes, I understand and agree.

06

Do you understand notifications regarding this position will be sent via email, therefore, it is your responsibility to check your personal email, Government Jobs mailbox, SPAM, JUNK, and CLUTTER FOLDERS for any and all communication sent regarding this position ?

+ Yes

+ No

Required Question

Employer

City of Cincinnati

Address

805 Central Avenue Suite 200

Cincinnati, Ohio, 45202

Phone

513-352-2400

Website

http://agency.governmentjobs.com/cincinnati/default.cfm