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Canteen

**Salary:** 85,000.00- 100,000.00

**Location:** Charlotte, NC

_*Internal Employee Referral Bonus Available_

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our _growth_ . Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the _opportunity_ and innovation. Together, we’ll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary

**Location:** Charlotte, NC

**Reports to:** BI Leadership

The Manager of Business Intelligence empowers teams and clients to engage with data through intuitive, insight-driven tools. Acting as both a strategic product owner and delivery leader, this role bridges business needs with technical execution and manages BI initiatives from concept to deployment and continuous improvement. The position drives cross-functional collaboration to ensure solutions are aligned with organizational goals, effectively adopted, and deliver measurable insights that enhance decision-making and performance.

Key Responsibilities

Product Ownership&Alignment

+ Serve as the primary liaison between business stakeholders and technical teams.

+ Translate strategic goals into actionable BI solutions.

+ Lead initiatives from intake through delivery, ensuring clarity and alignment.

+ Design scalable tools that promote data-informed decisions and improve client experiences.

Project Management&Delivery

+ Plan and manage BI projects using Agile methodologies.

+ Track milestones, maintain documentation, and communicate progress.

+ Coordinate across teams to ensure transparency and timely delivery.

Enablement&Adoption

+ Lead onboarding programs for internal and client teams.

+ Ensure readiness and adoption through structured launch processes and feedback loops.

Training&Engagement

+ Develop and deliver training programs to strengthen data literacy.

+ Promote self-service analytics and foster a culture of data-driven decision-making.

System Support&Documentation

+ Provide first-line support for BI systems and tools.

+ Maintain user-friendly documentation and self-service resources.

Performance&Insights

+ Monitor usage and adoption metrics to assess ROI.

+ Deliver actionable insights and support strategic direction in partnership with BI leadership.

Qualifications

Required:

+ 3–5 years in BI, analytics, or related fields, ideally in client-facing or project leadership roles

+ Bachelor’s degree in Computer Science, IT, Business Analytics, or related field

+ Proven ability to lead cross-functional teams and drive results

+ Proficiency in Power BI, Tableau, and data analysis tools

+ Strong communication and relationship-building skills

+ Experience managing projects with strategic alignment and timely execution

+ Skilled in training and enablement to drive adoption

+ Highly organized and dependable

Preferred:

+ Working knowledge of SQL, Snowflake, or similar data warehouse technologies

+ Experience applying Agile principles to BI initiatives

+ Industry experience in food services or hospitality, with familiarity in operational KPIs and analytics use cases

Associates at Canteen are offered many fantastic benefits.

**Full-time and part-time positions offer the following benefits to associates** : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

**Full-time positions also offer the following benefits** to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

_Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely,_ click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Canteen.pdf) _for information on additional company-provided time off benefits._

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Req ID:1477049

Canteen