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About Moser

For more than 25 years we have formed partnerships and grown through open and honest collaboration with our clients, partners, and employees. We are best known for taking great care of our clients, our dedication to creating a work environment where employees do their best work, and our deep commitment to continuous improvement. Our consultants work in a collaborative and fast-paced environment, are self-motivated, and are passionate about evolving technology. It is no accident that we are recognized as one of the Best Places to Work in Indiana for 10 consecutive years.

Internally, we believe in building strong teams from the top down with a focus on values in our Model-Coach-Care philosophy. Our leadership are encouraged and trained to model good practices, mentor other employees and each other, and show empathy and caring in all interactions. This is the base of our core values: Accountability, Balance, Collaboration, Focus, Integrity, Social Responsibility, Support and Transparency.

Moser Consulting believes in equal opportunity for all people and is committed to enabling a diverse, equitable, and inclusive culture. We foster a spirit of unity that respects the remarkable individuality of everyone's culture, history, and service.

Description

We are seeking an experienced and tech-savvy Business Analyst (BA) Consultant to join our IT consulting team. In this role, you will act as the critical link between clients' business goals and the technical solutions that drive their success. The ideal candidate will combine business acumen with a strong understanding of IT systems, digital transformation, and agile project delivery to help clients streamline operations, enhance performance, and achieve measurable outcomes.

Role Responsibilities

+ Collaborate closely with clients to understand their strategic business objectives and translate them into precise functional and technical requirements.

+ Serve as the primary liaison between business stakeholders, IT teams, and third-party vendors to ensure alignment on technology solutions.

+ Facilitate discovery sessions, workshops, and stakeholder interviews to capture current processes and define future-state requirements.

+ Manage stakeholder expectations through structured communication channels such as project dashboards, reports, and executive summaries.

+ Business Process Analysis & IT Solution Design Conduct detailed business analysis to identify inefficiencies, pain points, and opportunities for digital transformation.

+ Evaluate existing systems and recommend innovative IT solutions that improve productivity, scalability, and user experience.

+ Lead the documentation of business processes, data flows, and system interactions using industry-standard tools and notations (e.g., BPMN, UML).

+ Collaborate with solution architects and developers to ensure business requirements are accurately reflected in system design and implementation.

+ Provide comprehensive documentation, use cases, and process diagrams to support development and testing activities. Manage and coordinate IT projects, ensuring deliverables meet agreed timelines, budgets, and quality standards.

+ Drive business process re-engineering initiatives and guide clients through organizational and digital change.

+ Identify and allocate project resources, ensuring effective collaboration between technical and business teams.

+ Support project governance through progress tracking, risk assessment, and issue resolution.

+ Champion the adoption of IT-driven solutions, guiding clients through implementation and change management.

+ Assist clients with the integration of new systems, ensuring alignment with strategic objectives and technical environments.

+ Develop and deliver end-user training programs, knowledge-transfer sessions, and reference documentation.

+ Provide post-implementation support, including system validation, performance monitoring, and continuous improvement recommendations.

+ Contribute to the firm's internal knowledge base by sharing insights, methodologies, and case studies from client engagements.

+ Stay current with emerging technologies, digital trends, and IT frameworks to provide forward-thinking recommendations.

+ Promote the value and competitive advantage of the firm's BA services in achieving client technology and business transformation goals.

Requirements

+ Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field.

+ 4+ years of experience as a Business Analyst or Consultant within IT consulting, systems integration, or software development.

+ Strong understanding of IT systems, software development lifecycles (Agile, Waterfall, DevOps), and enterprise applications.

+ Proficiency in business analysis tools such as JIRA, Confluence, MS Visio, Lucidchart, or similar.

+ Exceptional analytical, problem-solving, and critical-thinking skills.

+ Excellent communication and stakeholder management abilities, capable of engaging both technical and non-technical audiences.

+ Experience with data analysis, process modeling, and requirements management frameworks.

+ Professional certifications (e.g., CBAP, PMI-PBA, Agile BA, or ITIL) are highly desirable.

Where You'll Work

Moser has two offices in Indianapolis, IN, and one in Baltimore, MD. This position will require a hybrid/onsite work schedule out of our downtown Indianapolis office.

Salary

At Moser Consulting, we believe in pay transparency and fairness. The $61k-$101k salary range for this role is not just a number—it's a reflection of the value we place on the skills and experience our employees bring to our team. We are committed to offering a competitive salary that aligns with the industry standards and the unique competencies you bring to our community.

Benefits

For over a quarter of a century, Moser Consulting has been a beacon for top-tier IT talent who excel in self-management. Our people are our greatest asset. We don't just hire the best—we welcome them into our family, connect them with opportunities, and empower them to create innovative solutions to technology challenges.

Our unique culture is our competitive edge. It fosters happiness, health, and low stress, even in an industry known for its demands. This is why we're consistently recognized as one of the Best Places to Work in Indiana. We provide our employees with an inspiring workspace, a fun and collaborative atmosphere, and a generous compensation package. But that's not all.

We also offer a suite of benefits designed to support and enrich our employees' lives. These include:

+ Training Opportunities: We believe in lifelong learning and provide numerous avenues for skill enhancement.

+ Fully Invested 401K Plan: We help secure your future with a fully invested 401K plan.

+ PPO and HDHP Medical Plans: Choose the health insurance program that best fits your needs.

+ Employer-Paid Dental and Vision Plans: We cover dental and vision plans, ensuring our employees have access to comprehensive health care.

+ Onsite Fitness Center: Stay fit and healthy with our state-of-the-art fitness center.

+ Wellness Program: We promote a healthy lifestyle with our wellness program.

+ Catered Lunches: Enjoy delicious catered lunches regularly.

At Moser Consulting, we don't just offer jobs—we offer careers, growth, and a chance to join a thriving community. Come, be a part of our family.

Moser Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.