• Front of House Manager

    Access Dubuque (Dubuque, IA)


    Front of House Manager

    Otto’s by Kevin Scharpf

    1 Positions

    ID: 1

    Posted On 10/07/2025

     

    Job Overview

     

    We are seeking a motivated and experienced Front of House Manager to lead our team and ensure smooth day-to-day operations. This role is ideal for someone who thrives in a fast-paced environment, excels in customer service, and takes pride in team leadership and operational excellence.

    Key Responsibilities

    + Oversee daily front-of-house operations and ensure seamless service during shifts

    + Manage reservations and walk-ins, balancing flow and customer experience

    + Lead, train, and support a small FOH team to maintain high standards of service

    + Create and manage employee schedules efficiently and fairly

    + Coordinate and execute special events in collaboration with the kitchen and ownership

    + Maintain inventory of front-of-house products and supplies; manage ordering and stock rotation

    + Act as a brand ambassador—connecting with guests, building rapport with regulars, and fostering community engagement

    + Address and resolve guest concerns professionally and promptly

    Qualifications

    + 2+ years of restaurant expeierence preferred

    + Strong leadership and communication skills

    + Excellent organizational and multitasking abilities

    + Experience with POS systems and reservation platforms

    + A customer-first mindset with a passion for hospitality

    + Familiarity with local food and beverage trends a plus

    + Availability to work mornings, and weekends.

    What We Offer

    + Support from the Offal Food Group Management team

    + Team-oriented work environment

    + Opportunities for growth and professional development

    + Competitive compensation

    + Staff discounts and other perks

    + Paid Time off + Paid Holidays

    To Apply:

    Please send your resume to [email protected]

     

    Primary Contact

     

    1754326259449

     

    ,

     

    Phone

     

    Phone

     

    Phone

     

    Fax

     

    [email protected]

     

    Email

     

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    Job Details

    Categories

     

    Food and Beverage

     

    Location

     

    Galena, IL

     

    Shift

     

    First Shift

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

     

    Pay/Salary

     

    $20+ per hour

     

    Benefits

     

    PTO (Paid Time Off)

     

    Paid Holidays

    Qualifications

    Education

    High School/GED

     

    Company ID

     

    76674

     

    Job REQ #

     

    1

    \# Positions

    1

     

    Start Date

     

    20251007

     

    End Date

     

    20251130

     

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    Otto’s by Kevin Scharpf

     

    About the Company

     

    Owned by the founder of Brazen Open Kitchen + Bar, and Birds. food truck, Otto's is a breakfast restaurant across the river from main street Galena.