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Physical Security Technician I/II/III

How to Apply

Please include a cover letter by attaching it as the first page of your resume, address your specific interest in the position and DPSS, and outline the skills that directly relate to this position.

If selected to move forward in the process, you may be contacted through E-mail by Spark Hire (video interview vendor) and may submit a video presentation answering pre-screening questions at no cost to you.

This position requires the candidate to successfully pass an in-depth background investigation, drug screening, and motor vehicle driving record check.

Job Summary

The Department of Technology Services oversees physical security and public safety technology across the University. Reporting to the Manager of Physical Security Technology Systems, you will be part of a team whose primary responsibility is maintaining the University of Michigan Division of Public Safety and Security (DPSS) Access Control, Video Management Systems, and other Public Safety technologies. This position may require some travel between our Ann Arbor, Flint, and Dearborn campus locations.

Who We Are

The Division of Public Safety and Security (http://dpss.umich.edu/) (DPSS) leads all public safety functions within the university, including police, security, and emergency management, and offers an integrated approach to safety and security, operating 24 hours a day, seven days a week, 365 days a year. DPSS combines Ann Arbor, Dearborn, and Flint operations to provide students, visitors, faculty, and staff with a safe and secure environment. Through our partnerships across the university and local, state, and federal law enforcement agencies, we use a blended service model to meet the needs of our community and exceed expectations.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

+ Generous time off including parental leave

+ A retirement plan that provides two-for-one matching contributions with immediate vesting

+ Many choices for comprehensive health insurance including "Other Qualified Adult" coverage

+ Dental insurance, Life insurance, and Vision insurance

+ Long-term disability coverage

+ Tuition Support Program

+ Flexible spending accounts for healthcare and dependent care expenses

Responsibilities*

Tier I

+ Responsible for the programming or configuration of the access control and video management applications including door configurations, clearance assignments, system events, field hardware configurations, server management, and other system components as needed.

+ Liaison and coordinate with UM units, external vendors, software manufacturers, Architects and Engineers regarding security systems design, use, and administration.

+ Partner with campus and hospital maintenance and construction units to maintain and oversee repair of field hardware components of the security systems.

+ Participate in the design and review of security systems for new or renovated construction projects.

+ Attend training to maintain proficiencies and professional certifications. Training may require travel out of state.

Tier II

+ Possess an in-depth understanding of access control and video management applications

+ Responsible for managing the University's access control system and related electronic security programs such as surveillance systems and security alarm systems.

+ Responsible for accessing possible enhancements and involved in more advanced management duties.

+ Develop, plan, implement and administer the installation, operation, and maintenance of software and hardware of these systems, and integration with other systems.

+ Responsible for advanced administration of infrastructure.

+ Ensure that systems are implemented in compliance with specifications.

+ Involved with advanced topics such as upgrade planning.

Tier III

+ Functions as the technical lead for projects and will provide technical direction to other physical security staff as well as performing many of the same duties, including

+ Recognizing, identifying, isolating, and resolving problems within systems such as Access Control, Cameras, and other security systems.

+ Coordinating referrals to appropriate technical, professional, or service personnel for follow-up.

+ Provide technical expertise for physical security projects and function as a Subject Matter Expert (SME) for Physical Security.

+ Manages technical aspects of projects related to physical security.

+ Programming or configuring the access control and video management applications including door configurations, clearance assignments, system events, field hardware configurations, server management, and other system components.

+ Collaborate with U-M units, external vendors, software manufacturers, architects, and engineers on security systems design, use, and administration.

+ Partner with the campus hospital maintenance and construction units to maintain and oversee the repair of field hardware components of the security systems.

+ Participate in the design and review of security systems for new or renovated construction projects.

All Tiers

+ Work with U-M Health Information Technology and Services (HITS) and U-M Information Technology Services (ITS) to coordinate administration and maintenance of the security systems servers, security hardware inventory, software, and peripherals.

+ Test and Commission systems at completion of construction.

+ Provide occasional on-call support through a remote connection.

+ May occasionally work night, evening or weekend to perform critical functions, systems maintenance, or support special events.

+ Ensure security systems standards are met.

+ Attend training to maintain proficiencies and professional certifications. Training may require travel out of state.

Required Qualifications*

Tier I/II

+ Associate degree in computer science, a related field, or an equivalent combination of education and relevant experience is necessary.

Tier III

+ Bachelor's degree in computer science, a related field, or an equivalent combination of education and relevant experience is necessary.

Additional Information

All members of the DPSS team are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. As such, you are required to report anyClery reportable offenses (https://www.clerycenter.org/) that come to your attention. DPSS employees must also complete the Clery Compliance training within 14 days of employment and annually thereafter.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

262201

Working Title

Physical Security Technician I/II/III

Job Title

Access Cntrl & Security Sys Sp

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Division Pub Saf Sec

Department

DPSS TECHNOLOGY SERVICES

Posting Begin/End Date

10/30/2025 - 11/13/2025

Salary

$57,938.00 - $94,808.00

Career Interest

Environmental Safety & Security