• Administrative Assistant-RCF/PMI

    Access Dubuque (Dubuque, IA)


    Administrative Assistant-RCF/PMI

    Hillcrest Family Services

    1 Positions

    ID: 537386318

    Posted On 09/22/2025

     

    Refreshed On 10/23/2025

     

    Job Overview

    Responsibilities

    The **Administrative** **Assistant** provides comprehensive administrative support to the RCF/PMI team. This role involves coordinating daily office operations, supporting the Administrator and Assistant Administrator position, maintaining program census, and assisting with communications to ensure efficient workflow and high-quality service delivery. In addition, you will:

     

    + Maintainandorganizeofficesupplies,ensuringavailabilitywhenneeded.

    + Prepareandprocessdocumentation,includingforms,reportsandcorrespondence.

    + Ensurealldataisaccuratelyenteredandcomplywithconfidentialityregulations(e.g.HIPAA).

    + Coordinatemeetings,appointments,andteamschedules.

    + SupportthebillingprocessesbygatheringcensusdataandreportingittimelytotheAdministrator.

    + GenerateregularprogramreportsasrequestedbytheRCF/PMIAdministratorand/orAssistantAdministrator.

    + Disseminateinformation,reminders,andupdatestotheteamandclients.

    + Ensurecompliancewithorganizationalpoliciesandprocedures.

    + Assistinauditsandqualityassurancereviews.

    + Otherdutiesasassigned.

    Requirements

    Education:

    + Highschooldiplomaorequivalencyrequired.

    + Associate degree is preferred.

    Experience:

    + Minimumoftwo(2)yearsofexperienceinanadministrativeorhealthcaresupportrole preferred.

    Knowledge/Skills:

    + Strongattentiontodetail.

    + Excellentwrittenandverbalcommunicationskills.

    + Strongorganizationalandmultitaskingskills.

    + Teamplayerwithaproactiveattitude.

    + ProficiencyinMicrosoftOfficeSuite(Word,Excel,Outlook,etc.)

    + FamiliaritywithElectronicHealthRecords(EHR)systemsandhealthcare-related terminology preferred.

     

    Benefits

    Competitive benefits package for full-time employees working 30+ hours a week:

    + Health insurance (up to 79% employer paid)

    + Dental insurance

    + Vision insurance

    + 401(k) with profit sharing and employer match

    + Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)

    + 10 paid holidays

    + 80 hours sick time

    + 2 wellness days

    + Staff development and training

    + Public Service Loan Forgiveness (PSLF) eligibility for federal student loans

    + Employer paid CEU's through Relias

    + PerkSpot- employee discount program

    + Employee assistance program

    + Advancement opportunities

     

    About the Organization

     

    Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.

     

    **COVID-19 Vaccination Not Required*

     

    Primary Contact

     

    315333

     

    Human Resources

     

    ,

     

    563-557-8211

     

    Phone

     

    Phone

     

    Phone

     

    563-207-5051

     

    Fax

     

    [email protected]

     

    Email

     

    True

     

    False

     

    True

    Job Details

    Categories

     

    Human and Social Services

     

    Location

     

    Dubuque, IA

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

     

    Company ID

     

    1066

     

    Job REQ #

     

    537386318

    \# Positions

    1

     

    Start Date

     

    20250922

     

    End Date

     

    20251129

     

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    Hillcrest Family Services

     

    About the Company

     

    Founded in 1896, Hillcrest Family Services is a non-profit health and human services provider, accredited by the Joint Commission, that assists children, adults, and families in need of help. In 2020, we delivered innovative, collaborative, and resourceful care to 30,648 children, adults, and families from 52 Iowa counties, 6 Illinois counties, and 4 Wisconsin counties in an effort to ensure they were safe, secure, and well. Our nearly 400 Hillcrest team members in 30+ programs served our clients while upholding our core values - Compassion for All, Trustworthiness, Collaboration, and Community Involvement. With primary programming and administrative offices in Dubuque, Hillcrest also operates programs in Cedar Rapids, Iowa City, Maquoketa, Clinton, Washington, Mt. Pleasant, Wapello, and Ottumwa.

     

    Mission: _Meeting people as they are today; Guiding them to where they want and need to be tomorrow. ~Help for today, Hope for tomorrow~_