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Company description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Overview

We’re looking for an **Associate Creative Director, Experience Design** to lead small, high-performing teams in crafting thoughtful, intuitive digital experiences, primarily across website and digital product ecosystems. You’ll translate strategy and data into structure and storytelling, balance multiple workstreams, and elevate the craft of UX, IA, and systems design in partnership with Creative Directors, Product, Strategy, Content, and Technology.

This is a hybrid role, requiring three days in-office each week. If you’re contacted for an interview, your recruiter will discuss specifics, including any reasonable accommodations.

Responsibilities

+ Lead multi-track experience design programs from discovery through delivery, scope, estimate, and plan XD work against timelines and resources

+ Translate business goals, brand strategy, and audience insights into experience strategy artifacts (journeys, IA, flows, service/eco maps, hypotheses, benchmarks)

+ Create and guide wireframes, interaction models, and prototypes across devices; ensure usability, accessibility, and performance are built in

+ Build and evolve design systems (component libraries, patterns, guidelines) that drive consistency, scalability, and craft excellence

+ Facilitate client workshops, co-creation sessions, and stakeholder interviews; bring clarity to ambiguous problem spaces and align teams on direction

+ Partner closely with Strategy, Analytics/Data Science, Media, and Creative to integrate quantitative/qualitative insights into decisions and measure impact

+ Present work with clear rationale; defend recommendations in the context of user needs, brand expression, and business outcomes

+ Mentor designers across levels; provide actionable feedback, enhancing the craft, and model collaborative, inclusive team behaviors

+ Collaborate with Engineering and Product Strategy on feasibility, handoff, and delivery; author/maintain annotated specs and documentation

+ Anticipate and manage scope/requirements changes; translate constraints into options and next steps for clients and teams

+ Champion the XD practice, process improvements, ways of working, and knowledge sharing that strengthen community and craft

Qualifications

+ 5+ years in experience design/UX/IA, with 2+ years leading teams or tracks in a digital agency or consultancy

+ Portfolio demonstrating systems thinking, complex IA, multi-platform experiences, and measurable outcomes

+ Expert in user-centered methods (discovery, audits, heuristics, prototyping, testing) and translating insights into structure and interaction

+ Proven experience building/evolving design systems for large websites or product ecosystems; fluency in responsive and component-based design

+ Comfortable operating in agile or hybrid delivery; strong planning, estimation, and prioritization skills across multiple workstreams

+ Excellent client presence and storytelling skills with client contacts; able to align diverse teams around clear decisions

+ Tools: Figma, Adobe Creative Suite, presentation tools (Keynote/PowerPoint)

+ Experience integrating analytics/experimentation (A/B, multivariate) into design iteration

+ Automotive category experience is a plus

+ Bachelor’s degree in HCI, Interaction/Information Design, Communications, or related field, or equivalent experience

***Please include resume with portfolio link***

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

+ Paid Family Care for parents and caregivers for 12 weeks or more

+ Monetary assistance and support for Adoption, Surrogacy and Fertility

+ Monetary assistance and support for pet adoption

+ Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

+ Tuition Assistance

+ Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

+ Matching Gifts programs

+ Flexible working arrangements

+ ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

+ Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $110,000 - $127,000/yr. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/12/2025.