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Company description

Arc is the lead shopper and retail agency within Publicis Groupe. In an era of unprecedented disruption, where the customers you seek actively resist brands like never before, everything we do is in service of making your brand irresistible. We call it Irresistible Commerce. And it starts by employing insights and data to uncover what’s standing in the way of growth. Then we deploy irresistible creative solutions to build connected shopping experiences that are personal, valuable and delightful for your customers. The results simultaneously drive brand sales and love. Helping us become WARC’s #1 Specialty Retail Agency with groundbreaking work recognized by Adweek, ANA Reggie Awards and Effies.

Overview

The Associate Director, Project Management is a key leadership role within the Project Management department. This individual serves as the Project Management lead on a mid-large client or a grouping of clients as a portfolio lead. Responsible for the successful planning, execution, and delivery of advertising campaigns and projects, ensuring they are on time, within budget, and meet the agency's and client's quality standards and strategic objectives. Manages a team of Project Managers and collaborates closely with cross-functional teams, including Creative, Business Leadership, Operations, Finance, Strategy, and Production. This role requires a strong understanding of the advertising/commerce development process, exceptional organizational and communication skills, and a proven ability to lead and motivate teams. Has excellent documentation & financial experience, varied program type knowledge (both in digital and print). This role is both internally team-focused and externally client-facing as required.

Responsibilities

+ **Project Leadership & Management:**

+ Oversee team to manage multiple complex advertising projects and campaigns simultaneously, from initial concept to final delivery

+ Oversee team to develop comprehensive project plans, including timelines, budgets, resource allocation, and risk assessment

+ Proactively identify and mitigate potential project risks and challenges, developing contingency plans as needed

+ Ensure projects follow the established agency procedures and standards

+ Act as a point of escalation for project-related issues, resolving conflicts and finding solutions to keep projects on track

+ Monitor project progress, track key achievements, and provide regular status updates to collaborators

+ Manage project scope, ensuring changes are properly documented, assessed, and approved

+ Implement project management methodologies to improve project efficiency and effectiveness

+ **Team Management & Development:**

+ Manage and mentor a team of 2-6 Senior Project Managers or Project Managers, providing guidance, support, and professional development opportunities

+ Conduct regular performance reviews and provide constructive feedback to team members

+ Foster a collaborative and supportive team environment

+ Delegate tasks effectively and ensure workload is appropriately distributed

+ Identify training needs and facilitate opportunities for team members to enhance their skills

+ Participate in the recruitment and onboarding of new Project Management staff

+ **Client Relationship Management**

+ Cultivate strong, positive relationships with key client collaborators

+ Serve as a primary point of contact for clients on project-related matters

+ Proactively communicate project status, risks, and challenges to clients

+ Manage client expectations and ensure project deliverables meet their needs and objectives

+ Participate in client meetings and presentations

+ **Financial Management**

+ Develop and manage project budgets, ensuring projects are delivered within approved financial parameters

+ Track project utilization and ensure accurate financial reporting

+ Identify opportunities to improve project profitability

+ Contribute to client-required financial reporting, e.g., scope & labor reconciliation

+ **Cross-Functional Collaboration**

+ Collaborate closely with Creative, Business Leadership, Finance, Operations, Strategy, and Production teams to ensure seamless project execution

+ Facilitate effective communication and collaboration between team members

+ Participate in cross-functional meetings and contribute to strategic planning efforts

+ Work with resource management to ensure appropriate staffing levels for projects

Qualifications

+ Bachelor's degree in Advertising, Marketing, Communications, or a related field.

+ 10+ years of experience in project management, preferably in an advertising agency or marketing environment

+ Proven experience managing client scopes

+ Solid grasp of the advertising development process, encompassing creative development, production, and planning

+ Excellent leadership, communication, and interpersonal skills

+ Demonstrated ability to manage and motivate teams

+ Proficiency in project management software and tools (e.g., Screendragon, Workfront, Asana, Jira)

+ Strong financial management skills, including budget development and tracking

+ Ability to work under pressure and meet tight deadlines

+ Excellent problem-solving and decision-making skills

+ Strong attention to detail and a commitment to quality

Skills:

+ Project Management

+ Team Leadership

+ Client Relationship Management

+ Financial Management

+ Communication (written and verbal)

+ Problem-Solving

+ Negotiation

+ Risk Management

+ Time Management

+ Organization

+ Decision-Making

+ Collaboration

Personal Attributes:

+ Proactive and results-oriented

+ Highly organized and detail-oriented

+ Excellent communicator and collaborator

+ Strong leader and team player

+ Adaptable and flexible

+ Calm under pressure

+ Strategic thinker

+ Passionate about advertising and marketing

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

+ Paid Family Care for parents and caregivers for 12 weeks or more

+ Monetary assistance and support for Adoption, Surrogacy and Fertility

+ Monetary assistance and support for pet adoption

+ Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

+ Tuition Assistance

+ Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

+ Matching Gifts programs

+ Flexible working arrangements

+ ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

+ Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Arc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $95,950 - $137,865 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/11/2025.

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