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Company description

Bartle Bogle Hegarty (BBH) is a world-famous creative agency that makes jaw-dropping, thumb-stopping, eye-opening work for brands across the globe. Founded in London in 1982, we now have offices in New York, Stockholm, Mumbai, Singapore and Shanghai. Our first ad for Levi’s showed a black sheep traveling in the opposite direction to a flock of white ones. That’s where we got our logo and our guiding philosophy: when the world zigs, zag. Why? Because it’s easy to zig, to go with the grain. It feels safe. It feels like the sensible thing to do. But the greater risk is failing to stand out. We believe in the power of difference to make a difference.

Our goal is a simple one: make the best work in the world. That’s where you come in. We need rebels, dreamers, thinkers, mathematicians, makers, artists, visionaries, doers, observers, the different and the unreasonable. We need Black Sheep. People who want to make the hearts flutter and minds do flips, who can change businesses and culture. People who want to make a difference, come here for something different.

Our Talent Philosophy:

In hiring, BBH looks for two characteristics: being good, and being nice. Being only one of these is not in our DNA.

Overview

We are currently seeking a full-time Operations Coordinator to join our team in our New York office, specifically to work closely with the Head of Program Management and Operations and the Director, Creative Operations.

The Operations Coordiator is responsible for helping maintain the health and quality of the agency, focusing on championing processes, operational efficiency, and general support of the Operations & Program Management teams. The ideal candidate would have background working on day to day projects from an Account, Program Management or Operations perspective, experience with meeting coordination and/or agency workflow. They will also possess an ability to build and maintain strong relationships with individuals and teams. Beyond the operational management & administration tasks, this is a people-first role that will connect daily with agency stakeholders and the wider Creative and Program Management teams, building strong relationships and connections amongst the BBH team.

Responsibilities

+ Weekly coordination and tracking updates in the Creative & Design Roadmap

+ Monthly agency template optimizations, maintenance and clean up

+ Track and provide access to agency creative, strategic and program management tools

+ Support in set-up for new joiners (Program Management, Creative, Strategy platforms)

+ Support in organizing programming for monthly department meetings + cultural activities across Program Management & Creative.

+ Help with coordination of annual agency assessments and completions

+ Coordination and support of font management and tracking

+ Support with data entry of BBH resourcing data into Publicis Groupe tools

Qualifications

+ 2+ years of experience in an agency Account Management, Program Management or Operations / Resourcing role.

+ Basic understanding of agency processes

+ People focused, with excellent organizational, communication and problem-solving skills

+ Planning, coordination, management, and communication skills are required

+ Demonstrated understanding of Program Management methodologies, process and tools, including staffing, scoping, estimating, burn management.

+ Demonstrated ability to work on multiple projects at once.

+ A self-starter who is curious.

+ Extremely detail-oriented and organized.

+ Excellent writing and communication skills.

+ Cool, calm, collected and collaborative.

+ Proficient in MS Office applications, Adobe Acrobat Professional, Google Apps

+ Basic understanding of Adobe Creative Suite

This is a hybrid, on-site 3 days/week role at our 375 Hudson Street, NY, NY.

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $64,400 - $$71,645 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/9/2025.

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