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POSITION SUMMARY:

The Medical Office Assistant is engaged with patient care starting from appointment scheduling and check-in registration, to triaging and rooming activities including vital signs, procedures and treatments under the supervision and direction of a licensed Physician and Practice Manager. Job responsibilities include: performing assigned phone and computer clerical duties, maintaining and cooperating in department specific education, and quality improvement programs. Demonstrates a professional and caring image at all times while maintaining patient confidentiality. Adheres to the Florida Health Care Plans Policy and Procedures, practicing only within scope of education, training and/or experience.

QUALIFICATIONS:

Education, skills and experience:

• Completion of a Medical Assistant Program from an accredited school or one year previous Medical Assistant experience in a medical practice required. • Current certification or the ability to obtain certification within one year of employment through one of the following programs required: CMA (AAMA), RMA (AMT), NRCMA (NAHP), NCMA (NCCT), or CCMA (NHA). • Current Professional Rescuer CPR Certification (only acceptable programs are American Heart Association and the American Red Cross) or ability to obtain certification within 90 days of employment required. • Ability to provide care as evidenced by schooling or experience for patient as assigned. • MED/SURG – Adult and geriatric patients in Primary Care Suites or Specialty Unit. • PEDIATRICS- In Primary Care Suites or Specialty. • Ability to type twenty (20) words per minute (wpm) is required. • Strong customer service skills. • Clear English communication skills, written and oral. • Ability to remain professional when working under stressful situations. • Scribing experience a plus. • Pharmacy Technician experience a plus. • Reliable transportation and ability to drive to various facilities as needed