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Release Train Engineer - BA07CE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The EDS IT Organization is seeking a results-oriented individual with strong execution and leadership skills for the role of a Release Train Engineer to support Global Specialty. This role is to play a servant leader and coach for the Agile Release Train (ART). This role is considered the Chief Scrum Master who facilitates program-level processes and program execution, escalates impediments, manages risk, and helps drive program-level continuous improvement. In addition to facilitating program events, RTEs are responsible for keeping both scrum team members and business and technology leaders apprised of progress against objectives.

The RTE’s focus is to deliver value by managing and/or facilitating program level processes, execution, Innovation, Program Dashboard Management, Team Integrations, Escalate Impediments, Manage Risk, and continuous improvement to deliver value.

Be an advocate, Coach, and educator within The Hartford of Agile best practices (e.g., epics, features, program backlog management and facilitation, train-level metrics).

Maintain a strong connection with people outside the organization to bring in recent research, data, and tools that can continue to mature Agile at The Hartford especially enabling Built-In Quality Practices.

Responsibilities:

+ Servant leader who facilitates and coaches 1 Agile Release Train (ART)in Scrum Principles and best practices, depending on line of business

+ Organizes and facilitates agile processes at the program level, including planning periodic reviews and planning sessions with team and product stakeholders, such as ART Sync, Release Planning, System Demos & Solution Demos, the Inspect & Adapt Workshops, and the Scrum of Scrums, with minimal oversight from Agile Coaches

+ Ensures all teams in the ART adhere to established governance models

+ Serve as a liaison between agile teams and all project stakeholders

+ Provides information regarding ART health (people, process, progress and overall satisfaction) to Technology and Business Leaders

+ Work with product managers and development teams to assure requirements are captured and recorded using agile methodology

+ Partners with Product Managers, AVPs and VPs of IT Management, the Lean Portfolio Manager, and other leaders to prioritize and refine program backlogs based on business value

+ Coaches teams to function self-sufficiently by imparting agile principles and servant leadership

+ Understands and communicates business value of new work

+ Manages and negotiates some key stakeholders within their ART, in other ARTs, and business leadership (e.g. BOs)

+ Skilled at conflict resolution practices and principles to promote teamwork

+ Has ability to analyze ART metrics in Rally to improve execution and business value delivery

+ Significantly contributes to the RTE Community of Practice

+ Adept at resolving work blockages seamlessly, while shielding teams from outside distractions

+ Regularly leads agile change management activities across the business

+ Assesses maturity of the ART and coaches teams to higher levels

+ Builds a trusted environment where problems can be raised without blame or retribution, with an emphasis on teamwork and problem solving

+ Coaches individuals to deepen skills on root cause and other analysis; often mentors Scrum Masters

Qualifications:

+ 5+ years of Agile experience (3+ years as RTE in an ART)

+ Bachelor’s degree required

+ RTE and/or SPC Certification preferred.

+ Experience in the insurance industry preferred

+ Familiarity with agile methodologies and frameworks such as Scaled Agile Framework (SAFe), Scrum, Kanban, XP, etc.

+ Experience with agile lifecycle management tools (e.g., Rally, JIRA)

+ Experience with Excel, PowerPoint, and MS Teams strongly preferred

+ Strong collaboration and influence skills, including ability to manage and negotiate with multiple stakeholders

+ Excellent written and verbal communication skills, with the ability understand audiences, tailor messages and influence outcomes

+ Experience working with business-level OKR/KPIs

+ Proven experience mentoring junior APOs and significantly contributing to a product management community of practice

+ Self-motivated individual with demonstrated ability to handle multiple high-priority demands, manage expectations and achieve objectives independently

+ Experience with ADKAR or other change management frameworks strongly preferred

+ Experience with portfolio and budget accountabilities preferred

Candidate must be authorized to work in the US without company sponsorship.

The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$116,000 - $174,000

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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