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Montana, MT, USA | Business Technology | Salary | 83600-125,600 per year | Regular Full Time

Technology Delivery Manager (Applications & Systems Delivery)

Work Location : Open to Montana & South Dakota office locations

Pay range : $83,600 to $125,400 per year

Employment Status: Regular Full-time

External candidates apply at northwesternenergy.com

Internal candidates apply through iConnect (https://iconnect.nwe.northwesternenergy.com/Employee-Portal/?m) .

About this position:

NorthWestern Energy is seeking a Technology Delivery Manager with strong experience in the delivery of enterprise applications, legacy systems, and modern cloud-based platforms. You will play a critical role in managing the intake, prioritization, and iterative delivery of software solutions spanning custom applications, SaaS products, and hyperscaler-hosted systems (AWS, Azure, etc.). In this role, you will guide technology teams through successful delivery cycles while partnering closely with business stakeholders to ensure that solutions align with organizational goals, regulatory requirements, and technical standards.

We offer great benefits:

NorthWestern Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota and Nebraska. We employ over 1,600 amazing people and serve over 800,000 customers who are our neighbors in our communities. We are a top employer and offer competitive benefits, including:

+ 401K with company match up to 4% and non-elective contribution up to 7%

+ Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)

+ Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial health)

+ Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)

+ Continuing education reimbursement

+ Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)

+ Paid company endorsed volunteer opportunities

+ Paid parental leave

+ Paid bereavement leave

+ Paid training opportunities

+ Paid time off starting on your first day, plus 11 paid holidays

Benefits may vary by position or as negotiated as part of a collective bargaining agreement.

About this job:

+ Lead the planning, execution, and delivery of software application enhancements, integrations, and new implementations across a diverse technology portfolio using a variety of Project Management methods and ensuring technology projects adhere to Enterprise Project Management standards.

+ Manage intake of work requests from business partners, drive prioritization decisions, and ensure alignment with enterprise objectives

+ Oversee team backlogs and work breakdown, ensuring clear requirements and well-defined delivery scope

+ Ability to lead a wide portfolio of projects, from complex enterprise-wide projects to tightly focused, operational projects

+ Manage relationships with third-party software vendors, including evaluating performance, ensuring contractual compliance, coordinating issue resolution, and aligning vendor deliverables with project timelines and organizational goals.

+ Facilitate Agile ceremonies such as stand-ups, sprint planning, demos, and retrospectives for software delivery teams

+ Collaborate with business stakeholders to refine functional requirements and align outcomes with business needs-serving as a delivery partner, not a proxy

+ Coordinate cross-functional delivery of technology solutions including: - Legacy on-premises systems - SaaS platforms - Cloud-hosted and hyperscaler-deployed applications (e.g., Azure, AWS)

+ Ensure compliance with cybersecurity, architectural, and operational standards during all phases of delivery

+ Track delivery metrics and release timelines using tools such as Jira, Azure DevOps, or equivalent project management tools

+ Support continuous improvement by tracking and reporting key Agile team throughput metrics-such as velocity, cycle time, and work in progress-month over month

+ Provide monthly reporting to Business Technology leadership on Agile team performance, including throughput metrics, backlog health, and delivery progress

+ Collaborate with the team's manager to assess team member performance, identify key skillsets, celebrate team successes, and provide input to support the annual performance appraisal process as needed

+ Assist in the assessment and comparison of proposed technical solutions for business and operational needs

+ Conduct preliminary research on emerging technologies and vendor offerings and provide feedback and input to technology leadership

+ Ability to communicate across all levels of the organization and understand how to tailor communication approach to best fit each project's stakeholders

+ Foster a culture of transparency, continuous improvement, and Agile thinking within and across teams

+ Act as a coach and leader to help the organization advance its Agile delivery practices

+ **All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics

+ **Ensure self and others actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

Am I right for this job? Here's the success profile:

+ Bachelor's degree in Information Technology, Computer Science, Business, or related field-or equivalent experience

+ 4+ years of experience leading delivery of enterprise software and systems

+ Experience with delivering technology solutions across legacy, SaaS, and cloud-native platforms

+ Proficiency in Agile delivery methodologies (Scrum, Kanban, or SAFe) preferred, or familiarity with traditional delivery methodologies

+ Familiarity with cloud platforms such as Microsoft Azure or Amazon Web Services (AWS)

+ Certifications such as Certified ScrumMaster (CSM), SAFe Agilist, or PMI-ACP preferred, or other comparable project management certifications

+ Strong communication, prioritization, and facilitation skills-particularly in complex, cross-functional, matrixed environments

+ Proven ability to manage delivery without embedded QA or BA resources, relying on business partnerships for requirements and validation

+ A strategic mindset with the ability to translate ideas into executable delivery plans

+ Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus (https://getintoenergy.org/courses/energy-industry-fundamentals-2-0/) (click here to certify at no cost)

Requisition #4861

Posting Dates: October 30, 2025 through Open Until Filled

Department/Division: Business Technology

Employment Physical: Not Required

Drug Test: Required

Background Check: Required

Relocation Benefit: Negotiable

Telecommuting: Part-time Negotiable within NorthWestern Energy Service Territory

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran status, genetic information or any other protected class in accordance with applicable federal or state laws and statutes. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at 1-800-245-6977 or at [email protected] .