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Description

Introduction

Do you have the career opportunities as a Virtual Patient Logistics Clinical Manager you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Work from Home offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Virtual Patient Logistics Clinical Manager where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Responsible for the operations of the Virtual Patient Logistics Center with direct oversight and leadership of the centralized services that support the PLC and operations, including and not limited to the Centralized Discharge Transport team, dispatch operations, RN float pool and Behavioral Health Assessment Specialists team. Plan, problem solve, and communicate, under the direction of the Virtual Patient Logistics Center AVP to effectively direct discharge transport arrangement, transfers from HCA and non-HCA hospitals, and behavioral health assessments. Lead and manage all members of the virtual patient logistics center teams and work directly with the virtual patient logistics center AVP to maximize volume growth and provide optimized services to HCA customers.

What you will do in this role:

+ Provide leadership, management and administration of all aspects of departments to ensure organizational mission and objectives are met

+ Leads all Virtual Patient Logistics Center operations including oversight of clinical processes, virtual staff hiring, development, and training, as well as analytics support to Corporate/division/hospital leadership

+ Hire and maintain appropriate staffing levels and utilization of personnel and ensure the highest quality of professional skill

+ Provide a structured means for policy and procedure development through regularly scheduled staff meetings allowing for continual evaluation, review, and update of standards, functions, goals, and objectives

+ Under the direction of the Virtual Patient Logistics AVP, work collaboratively with HCA clinical and medical staff advisors and client designated medical staff advisors to establish, revise, and enforce the clinical and medical staff participation criteria for transfer operations, throughput, and communications operations

+ In collaboration with throughput leaders, identifies and implements capacity management changes needed for effective throughput

+ Provides recommendations for outreach activities/initiatives and is involved in applicable outreach committees

+ Promote HCA culture of excellence and quality service through teamwork, respectful communication, maintenance of a professional environment, partnership with those we serve, and anticipation of patient and customer needs

+ Manage capital/operational budget, strategic planning, customer relations, marketing, and outreach activities of the Virtual Patient Logistics Center

+ Consult with HCA Corporate and Division legal advisors on the interpretation and enforcement of the Inspector’s General Safe Harbor Regulations, EMTALA, Stark Laws, and any other points of law that are pertinent to department activities

+ In conjunction with the Virtual Patient Logistics AVP collect, correlate, analyze, and interpret operational, financial, and statistical data. Inform and advise appropriate members of the HCA Senior Management team of potential business opportunities

+ Assists with development of new programs/services

+ Demonstrate responsibility for the containment of costs through appropriate ordering of supplies, recovery of service charges, and conservation of supplies

+ Monitor department expenditures to ensure compliance with budget limits

+ Respond promptly to changes in workload, adjusting assignments as necessary to achieve optimal productivity and efficiency

+ Promotes, educates, and holds virtual employees responsible for providing excellent service to all customers; including patients, physicians, employees and leadership

+ Provides recommendations on human resource policies that affect virtual Patient Logistics Center staff

What qualifications you will need:

+ ​​Master's degree​ from accredited professional counseling or social work program OR Bachelor’s degree in Nursing from accredited nursing program (psych specialty preferred) required​

+ ​​3+ years of experience in​ clinical mental health setting required​

+ ​​Licensed Professional Counselor OR​ Licensed Clinical Social Worker OR​ Registered Nurse - Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation.​

HCA Healthcare (Corporate) (https://careers.hcahealthcare.com/pages/corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled **resources and opportunities** to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and **career advancement opportunities** , every person has a solid foundation for success. Nashville is also home to our **Executive Development Program** , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Virtual Patient Logistics Clinical Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.