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Location:

4900 Tiedeman Road - Brooklyn, Ohio 44144-2302

ABOUT THE JOB (JOB BRIEF):

Fulfills fiduciary responsibilities of KeyBank as a corporate fiduciary for the administration and post-death settlement of fiduciary accounts by providing expert trust and estate administration and counsel to High-Net-Worth clients and their beneficiaries. Actively manages trust administration and settlement, in accordance with established policies and procedures, to a high professional standard. Retains and deepens profitable client relationships within assigned revenue base. Actively produces new revenue both as a team member and individually to meet production goals.

ESSENTIAL JOB FUNCTIONS:

Fiduciary Expertise:

- Maintains deep expertise in fiduciary, investment, tax, and other related wealth issues

- Designs and delivers sophisticated fiduciary solutions, using relationship team model, to high-net-worth clients with complex financial needs

- Fulfills Key's fiduciary responsibilities, ensuring retention of business and reputation

Trust and Estate Administration:

- Serve as a Fiduciary for Trust administration and post-death activities of fiduciary relationships

- Administers complex fiduciary and estate administrations

- Analyzes and interprets legal instruments to determine duties and responsibilities of bank as Corporate Fiduciary

- Identifies and resolves potential trust and estate and estate legal and tax related issues

- Applies sound fiduciary judgment to trust and estate settlement matters

Client Management:

- High level customer service and communications

-Works with Field Sales Team to retain and expand existing client relationships

- Reviews client Trust and/or Will and advises Sales Team on possible issues/delays in administration and/or distribution

- Anticipates and advises clients on death administration process, sets timing expectations for death administration, tax issues, legal issues, distribution, etc.

- Pro-active client contacts, per service standards

Compliance:

- Maintains compliance with all internal policies and procedures, as well as, with regulatory and legal requirements

- Mitigates risk on individual book of business

- Assumes accountability for all delegated work on assigned accounts

Sales:

- Meets or exceeds individual goals and contributes significantly to attaining team sales goals

- In collaboration with Field Sales Team members, presents ideas and solutions to clients and prospects

- Participates with other team members or leads in the closing of new business

- Participates in professional associations to demonstrate professional credibility and expand COI relationships

Reputation:

- Meets and engages with clients, prospective clients, attorneys, accountants, consultants, and co- fiduciaries

- Fosters close business relationships to develop client loyalty and new business opportunities

- Creates and executes on opportunities to showcase as subject- matter- expert presenter

- Enhance Key's reputation with high-net-worth individuals and their influencers

Leadership:

- Supports business objectives through active advocacy and behavioral adoption

- Promotes professional team atmosphere that encourages open expression of ideas and opinions leading to successful environment

- Develops and maintains knowledge of Key's investment process and results

- Participates in KeyCorp's commitment to community

REQUIRED QUALIFICATIONS:

-J.D. preferred with specialty in trust and estate administration, or five to seven plus years of personal trust administration experience, or equivalent work experience with progress towards completion of Cannon Trust Schools I, II and III or equivalent knowledge from other industry training or equivalent experience in personal trust administration and probate administration

- Undergraduate degree in business related field or equivalent experience in personal trust administration and probate administration, required

- Excellent interpersonal and communications skills (both written and verbal)

- Strong customer focus

- Ability to work as part of sales and client servicing team

- Working knowledge of investments/securities

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.

Please click here (https://www.key.com/about/careers/working-with-us/benefits.html) for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 12/31/2025

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.