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Requisition: 202500337S

Occupational Category (Staff Positions Only): Professional

Hiring Salary: Monthly-Staff

Department: Business Technology Solutions

General Requirements:

Business Analyst II - Bachelor’s degree with a major in computer science, business, or related field from an accredited institution with two years relevant experience in directly related field, or two years of higher education and four years of related experience required. History of professional growth as evidenced by the acquisition of professional development and certification. Certification examples include: Information Technology Infrastructure Library ( ITIL ) Foundation, ITIL Intermediate, ITIL Expert, Six Sigma Green Belt, Six Sigma Yellow Belt, Six Sigma Black Belt, International Institute of Business Analysis ( IIBA ), Certification of Competency in Business Analysis ( CCBA ), Project Management Institute Certified Associate in Project Management ( PMI CAPM ), Project Management Institute Agile Certified Practitioner ( PMI ACP ), or Project Management Professional ( PMP ). Additional education may be considered in lieu of experience.

Business Analyst III – Bachelor’s degree with a major in computer science, business, or related field from an accredited institution. Three years relevant experience in directly related field is required. History of professional growth as evidenced by the acquisition of professional development and certification. Certification examples include: Information Technology Infrastructure Library ( ITIL ) Foundation, ITIL Intermediate, ITIL Expert, Six Sigma Green Belt, Six Sigma Yellow Belt, Six Sigma Black Belt, International Institute of Business Analysis ( IIBA ), Certification of Competency in Business Analysis ( CCBA ), Project Management Institute Certified, Associate in Project Management ( PMI CAPM ), Project Management Institute Agile Certified Practitioner ( PMI ACP ), or Project Management Professional ( PMP ). Additional education may be considered in lieu of experience.

Nature & Purpose of Position/Usual Duties:

Business Analyst II – Works as part of a team with client communications, managing meetings, gathering complex requirements, generating process-level documentation, developing and implementing test plans, and analytical support services for the campus Enterprise Resource Planning ( ERP ) system including Ellucian Banner technologies, other third-party applications, and internal programming.

Business Analyst III – Works as part of a team, managing client communications, coordinating and leading meetings, gathering complex requirements, prioritizing client requirements, generating complex process-level documentation, determining and developing test plans, and analytical support services for the campus Enterprise Resource Planning ( ERP ) system including Ellucian Banner technologies, other third-party applications, and internal programming.

Primary Responsibilities (Staff Positions Only):

Business Analyst II – Analyzes business or scientific problems for resolution through electronic data processing. Gathers information from users and defines work problems. Elicits requirements from complex functional processes for projects and in support of current applications. Collaborates with functional and Enterprise services staff to generate process level documentation. Reviews functional requirements with other Enterprise Services staff to create technical specifications. Coordinates tests of the system, creates related documentation, and ensures programs and reports function efficiently. Implements pre-designed test plans for ERP or other third-party applications. Possesses a high-level understanding of fundamental business processes for a given area. Serves as a member of project teams in which Enterprise Services is a stakeholder. Analyzes solutions and project risks. Translates technical requirements to functional staff members in effective manner. Responds to, assesses, and troubleshoots issues in collaboration with other Enterprise Services staff in order to provide solutions. Uses SQL in support of ERP processes, reporting, and other third-party applications. Develops training materials in support of ERP training needs. Performs other related duties as assigned.

Business Analyst III – Analyzes business or scientific problems for resolution through electronic data processing. Gathers information from users and defines work problems. Elicits requirements from complex functional processes for projects and in support of current applications. Collaborates with functional and Enterprise Services staff to generate complex process-level documentation. Reviews functional area needs with other Enterprise Services staff to create functional requirements and priorities. Coordinates tests of the system, creates related documentation and process maps, and ensures programs and reports function efficiently. Determines needs and develops test plans for ERP or other third-party applications. Possesses a high-level understanding of fundamental business processes for a given area. Identifies project tasks and needs for projects in which Enterprise services is a stakeholder. Coordinates with other Enterprise Services staff in determining solution specifications. Translates technical requirements to functional staff members in effective manner. Responds to, assesses, and troubleshoots issues in collaboration with other Enterprise Services staff in order to provide solutions. Uses SQL to support ERP processes, reporting, and other third-party applications. Reviews training materials and evaluates appropriateness to training needs. Performs other related duties as assigned.