• Patient Admin Specialist

    Robert Half Office Team (Palo Alto, CA)


    Description

    Are you a detail-oriented professional with excellent communication and multitasking skills? We are seeking a Patient Administrative Specialist to join a dynamic outpatient clinical setting. As a Patient Administrative Specialist, you will be at the forefront of patient interaction, ensuring a smooth and professional experience. The Patient Administrative Specialist plays a vital role in the daily administrative operations of the clinic, handling patient coordination, front desk responsibilities, and surgery scheduling.

     

    Schedule: Monday–Friday, 8:30 AM – 5:00 PM | 6-Month Onsite Contract

    Responsibilities:

    + Perform front desk check-in and check-out functions for patients.

    + Greet and welcome patients while addressing initial inquiries regarding appointments, payments, and schedules.

    + Answer and route calls on a multi-line phone system; take messages for clinic staff and physicians.

    + Ensure all insurance verifications and authorizations are completed prior to appointments.

    + Coordinate with providers regarding schedule preferences and urgent patient needs.

    + Support physician-patient communications using internal documents and tools.

    + Maintain databases, process internal forms, and handle various clerical tasks.

    + Use electronic medical record systems and phone systems to perform job duties efficiently.

    + Deliver excellent service that meets or exceeds organizational standards.

    + Manage non-clinical customer relationship messages (CRMs) and escalate as needed.

    + Handle incoming/outgoing faxes, clinic mail, and organize clinic-specific documents.

    Requirements

    Job Requirements:

    + High School Diploma or GED required.

    + Knowledge of medical terminology preferred.

    + Proficient in using computer systems and electronic medical records.

    + Strong verbal and written communication skills.

    + Excellent customer service and problem-solving skills.

    + Ability to multitask and prioritize in a fast-paced environment.

    + Proficiency in Windows-based software and general computer literacy.

    + Ability to adapt communication style to different individuals and situations.

    + Demonstrated calmness and professionalism in high-pressure settings.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .