• Guest Services Coordinator

    Robert Half Office Team (Charlestown, MA)


    Description We are looking for a motivated Guest Services Coordinator to join our team in Charlestown, Massachusetts. This position offers an exciting opportunity to provide exceptional service to guests while supporting retail operations. As a contract role with potential for long-term placement, it is ideal for individuals seeking career growth in a dynamic environment.

    Responsibilities:

    • Welcome and assist guests, ensuring their needs are met with professionalism and care.

    • Provide clear directions and guidance to guests navigating the facility or services.

    • Support retail operations by maintaining a well-organized store environment.

    • Monitor and manage store inventory to ensure accurate stock levels.

    • Promote retail sales through excellent customer service and product knowledge.

    • Collaborate with team members to enhance the guest experience.

    • Address guest inquiries or concerns promptly to achieve satisfaction.

    • Uphold company standards for cleanliness and organization within the store.

    • Participate in training sessions to stay updated on company policies and procedures. Requirements • Previous experience in guest services, retail, or a similar role.

    • Strong interpersonal and communication skills.

    • Ability to manage inventory and maintain accurate records.

    • Proven ability to deliver high-quality customer service.

    • Familiarity with retail sales techniques and practices.

    • Detail-oriented with strong organizational skills.

    • Comfortable working in a fast-paced environment.

    • Willingness to learn and adapt to new systems and processes. TalentMatch®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .