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Reporting to a member of the Undergraduate Admission senior leadership team (Associate Director or Director), the Assistant Director is responsible for recruiting, evaluating, and enrolling talented students in alignment with the University’s enrollment goals and policies. The role requires significant travel during peak recruitment seasons as well as participation in on-campus and virtual events designed to engage prospective students and their families.

This position involves 4–6 weeks of domestic travel in the fall and 2–3 weeks in the spring, along with evening and weekend commitments during high-volume periods (September–May).

CORE JOB FUNCTIONS

Campus-Based Admission Activities

+ Serve on the Daily Visit Team (DVT), supporting the management of the Admission Visit Center and ensuring an exceptional visitor experience.

+ Coordinate and lead group tours, oversee visit center operations and inventory, and support daily admission office responsibilities (including rotating as “Admission Officer of the Day” to meet with walk-in visitors and deliver presentations).

+ Participate in on-campus events such as open houses, yield programs, and admitted student events.

Recruitment & Outreach

+ Represent the University at high schools, community colleges, college fairs, community-based organizations, and off-campus recruitment events.

+ Engage with prospective students, families, school counselors, and other key influencers through presentations, information sessions, and one-on-one conversations.

+ Build and maintain strong relationships with school and community partners to support the University’s visibility and enrollment goals.

Application Review & Counseling

+ Evaluate undergraduate applications for admission in accordance with institutional policies and enrollment objectives.

+ Provide timely, accurate, and personalized counseling to prospective students, families, and counselors on admission policies, academic programs, student life, and financial considerations.

+ Respond promptly to phone calls, emails, and other inquiries from prospective and admitted students.

Data & Systems Management

+ Utilize Slate (Technolutions CRM) to manage student records, communications, and data entry.

+ Use Box and Microsoft Office Suite for document management and office productivity.

+ Track and report recruitment activities and outcomes to support data-informed decision-making.

Professional Engagement

+ Secure personally developed inquiries and leads from recruitment activities and campus events.

+ Collaborate with colleagues across the Admission team and University offices to achieve enrollment goals.

+ Maintain a valid driver’s license and be willing to travel independently by car or other means as necessary.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

+ Bachelor’s degree required; master’s degree preferred.

+ 1–3 years of professional experience in undergraduate admission or a related student services field (higher education experience preferred).

+ Professional Attributes: Strong written and verbal communication skills; excellent customer service orientation; highly organized with the ability to manage multiple priorities simultaneously; detail-oriented with accuracy in data and communication; adaptable and solutions-focused; able to think strategically; proactive and self-starting in approach.

+ Personal Attributes: Creative, optimistic, and open-minded; confident and dependable; able to bring humor, energy, and positivity to a collaborative team environment.

+ Proficiency with CRM systems (Slate experience strongly preferred), as well as Microsoft Office Suite.

+ Maintain a valid driver’s license and be willing to travel independently by car or other means as necessary.

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The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

A9