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Description We are looking for a dedicated and detail-oriented Case Clerk to join our team in Atlanta, Georgia. In this role, you will manage client communications, handle case-related data, and ensure efficient case management processes. This is a contract position, offering a great opportunity for growth.

Responsibilities:

• Answer and screen incoming client calls with efficiency and attention to detail.

• Perform accurate and timely data entry for case management purposes.

• Coordinate communication with clients to gather necessary case information.

• Utilize case management software to track and update case progress.

• Work collaboratively with team members to ensure seamless case processing.

• Handle a high volume of calls while maintaining a focus on quality service.

• Participate in alternating weekend shifts as part of the schedule.

• Attend in-person or virtual meetings with HR and intake specialists when required.

• Ensure all case data is organized and accessible for team use.

• Provide exceptional client service to maintain strong relationships. Requirements • Minimum of 2-3 years of experience in case management or a related field.

• Proficiency in case management software and tools.

• Strong data entry skills with attention to detail.

• Excellent communication skills to interact effectively with clients and team members.

• Ability to manage a high volume of calls while maintaining accuracy.

• Availability to work alternating weekend shifts as part of the schedule.

• Strong organizational skills to manage multiple case files efficiently.

• Familiarity with client intake processes and procedures.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .